Frontier Ford - Service Center
Santa Clara, CA
470 Reviews of Frontier Ford - Service Center
I was checked in at my scheduled appointment time. The work was done while I waited. I am very satisfied with the service I received. I will be back. The work was done while I waited. I am very satisfied with the service I received. I will be back. More
Having servicing done for my car was made very easy (making the appointment & having the option for pick up/delivery) Leo Caudillo was my service advisor and I want to state that he provided except (making the appointment & having the option for pick up/delivery) Leo Caudillo was my service advisor and I want to state that he provided exceptional customer service. I had a number of things to be done for my Escape, and Leo made it all very easy for me. I found him to be knowledgeable, personable, and was great at keeping me updated. He was (by far) the most helpful advisor that I have worked with. I truly appreciate quality customer service, and Leo certainly provided that for me. - Karen Bowman More
Ed greeted me at the check-in location almost immediately when I arrived for my appointment for my ZakTek exterior application. He reviewed my car record on the computer for any outstanding services that sho when I arrived for my appointment for my ZakTek exterior application. He reviewed my car record on the computer for any outstanding services that should be done at this visit, but there were none. Then when my ZakTek service was completed, he found me in the customer waiting room to tell me that the service folks did not find anything wrong during the routine maintenance checks. The car looked great when it was brought to the check-out area. Thanks a bunch for such a smooth service experience! More