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Frontier Ford - Service Center

Santa Clara, CA

4.6
353 Reviews

353 Reviews of Frontier Ford - Service Center

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February 28, 2020

Had to bring car back two times for the same coolant leak. Each time took 4+ plus days to figure it out. This turn around time is even with appointment scheduled. More

by henry
Recommend Dealer
No
Employees Worked With
. .
Mar 04, 2020 -

Frontier Ford responded

Hello, Henry. We appreciate your feedback. Our goal is to make the service process easy for our customers, and we're sorry that your visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact Emir Pasic / Eldin Pasic at 408-533-1488.

February 21, 2020

Frontier Ford, Service Department always makes my visits right! Thank you Art Gonzales, my T-Bird loves you too! I appreciate all the follow-up. More

by Rogersb12
Recommend Dealer
Yes
Employees Worked With
Art Gonzales, . .
Feb 24, 2020 -

Frontier Ford responded

Thank you for your positive feedback!

February 20, 2020

Yes I will and I have it is where I have bought more than 6 of my Viehicles and will continue too there number one More

by Margie
Recommend Dealer
Yes
Employees Worked With
. .
Feb 21, 2020 -

Frontier Ford responded

Thank you for your positive feedback!

February 18, 2020

Painless I brought my truck in for service and a bad backup camera. Harris made everything go very smoothly from drop off through pick up and check out. More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harris Dubinovic
Feb 20, 2020 -

Frontier Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 15, 2020

The service of Frontier Ford is awesome and Leo is super helpful to get everything done smoothly. Picking up vehicle after hours is not a problem. He will also help to set it up with front desk at sales. Re More

by Viktor
Recommend Dealer
Yes
Employees Worked With
Leo, . .
Feb 17, 2020 -

Frontier Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

February 13, 2020

I just received my car today I want to thank the great service I received from Leo and Ariel..ford has my recommendation. I will return. More

by Aprldon1
Recommend Dealer
Yes
Employees Worked With
Leo, . .
Feb 14, 2020 -

Frontier Ford responded

Thank you for taking the time to leave us a positive review!

February 12, 2020

warranty service everything requested was done in a very timely manner . service provider went well above normal service to exceptional . my concerns were fully take More

by jayjayhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
arturo gonzales , . .
Feb 13, 2020 -

Frontier Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 24, 2020

Never take your car in during the holidays! Kudos to Frank Puga and the technicians for their perseverance . Took a long time but they fixed my electrical problem. Took a while as it was in ove More

by Pb
Recommend Dealer
Yes
Employees Worked With
Ray Ortiz thanks for arranging the rental car. Hope I remembered your name correctly.
Jan 27, 2020 -

Frontier Ford responded

PB, we appreciate your positive feedback. Please contact Eldin Pasic at 408-533-1488 if you have questions about your service visit.

January 07, 2020

Service was fine..though it my complaint was never addressed as they cannot duplicate the ticking noise when in fact if i drive just for 15 mins and stop the engine, i can hear the ticking noise. More

by Nikk
Recommend Dealer
Yes
Employees Worked With
. .
Jan 14, 2020 -

Frontier Ford responded

Nikk, we appreciate the star rating. We try our best to duplicate problems, however certain issues may be intermittent. If we can be of further help to you, please contact Eldin Pasic at 408-533-1488.

December 22, 2019

No issues service was great! The service was great came early check-in, estimated completion around 5 to 6 hours but received a call 3 hours early the car was done. It was awesome More

by hrf57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Dec 23, 2019 -

Frontier Ford responded

Thank you from all of us here at Frontier Ford!