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Frontier Ford - Service Center

Santa Clara, CA

4.6
358 Reviews

358 Reviews of Frontier Ford - Service Center

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December 17, 2021

Went in for transmission fluid and filter change. Didn’t drive right so had another shop check fluid and found out auto trans fluid and filter was not changed but I was charged for it. Emailed and texted se More

by alfredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
. .
Dec 20, 2021 -

Frontier Ford responded

Alfredo, we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Eldin Pasic at 408-533-1488.

December 16, 2021

There is never a doubt that the repair is done by a trained mechanic, they know what they are doing. However, they are extremely overpriced. Ford dealer repair costs are way too expensive. Even your More

by Boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service advisor, Michael Marshall, was quick, thorough, and friendly., . .
Dec 17, 2021 -

Frontier Ford responded

Thank you for your positive review! We take all feedback under consideration. We hope to work with you again in the future!

December 15, 2021

I am very happy with Stevens Creek Ford. I have been a customer for about 6 years. More

by mzm14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Dec 16, 2021 -

Frontier Ford responded

Thank you for your positive feedback!

October 25, 2021

The week after I had the car serviced the battery died and the windshield wipers need to be replaced. More

by Hehobbs95125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Oct 26, 2021 -

Frontier Ford responded

Please contact Eldin Pasic at 408-533-1488 and we will do our best to make this better.

October 15, 2021

Frank Puga is fantastic! This was my first time getting my vehicle serviced and I had a wonderful experience. Easy drop-off, high attention and effort to get me set up with the specific inspection I came i More

by gx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Puga
Oct 18, 2021 -

Frontier Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 28, 2021

Service employees are very friendly and they will help you from the start 😂’ hopefully the services technicians are the same More

by rogernelmida57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
September 27, 2021

Frank Puga and everyone there is great!Parts guy even Frank Puga and everyone there is great! Parts guy even changed my key fob batteries! More

by nickmazzone2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Puga , . .
Sep 29, 2021 -

Frontier Ford responded

Thank you for your positive review!

September 11, 2021

Quick service while I waited plus took care of fuse issue, no upsell which is refreshing versus Toyota. Was my 2nd service for my CMax Energi. Recommended! More

by gmlfordcmax17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Sep 13, 2021 -

Frontier Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 15, 2021

Get my super duty serviced here regularly , always good service 🤙🏻. More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zejna, . .
Aug 16, 2021 -

Frontier Ford responded

RJ, thank you for your positive feedback, from all of us here at Frontier Ford!

Aug 17, 2021 -

RJ responded

🤙🏻

August 14, 2021

They listen to what customer needs are, they provide a very fast and good service. More

by camachoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Aug 16, 2021 -

Frontier Ford responded

Thank you for your positive feedback!

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