Frontier Ford - Service Center

The service advisor was very friendly and professional, as was the young person who delivered my vehicle to me. as was the young person who delivered my vehicle to me. More

Frontier Ford has the best service and Frank is the best Service advisor . Thanks Frank! Service advisor . Thanks Frank! More

Fast service, delivered right to home after. Didn’t wait in the line - took ~3 min to drop the car. Didn’t wait in the line - took ~3 min to drop the car. More

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Purchased my vehicle from this location about 8 years ago. And go back to get it serviced here as well. Love the welcoming environment the Service Advisor Frank Puga who is so knowledgeable, and helpful. ago. And go back to get it serviced here as well. Love the welcoming environment the Service Advisor Frank Puga who is so knowledgeable, and helpful. More

Mike did an exceptional job but had to wait a bit for parts. Looked at the molding that was replaced this morning and noticed it is already detaching from the window. Also, just had a couple more warning parts. Looked at the molding that was replaced this morning and noticed it is already detaching from the window. Also, just had a couple more warnings pop up on the screen to have serviced, just after it was serviced. So far school is out on this explorer, which is too bad since it probably our 5th one. We also have a fleet of around 20 ford trucks that are doing ok, but were very disappointed in what the extended warranties actually cover. More

I really appreciated the time and effort Ivan and Sonia put into assisting me. They contacted me after I inquired about a Maverick that was in transit to Frontier Ford. They gave me the timeline of when put into assisting me. They contacted me after I inquired about a Maverick that was in transit to Frontier Ford. They gave me the timeline of when it was scheduled to arrive, and called me once it arrived. When I showed up to purchase the truck they were attentive and walked me thru the process. I really enjoyed working with the dealership on a whole. Everyone was very helpful and friendly. More

Great service and great advisors who are willing to listen and adjust for inconveniences that might impede me from getting my car serviced. listen and adjust for inconveniences that might impede me from getting my car serviced. More

If I could give a 0 I would. This company never told me about the new point system on repairs and maintenance. I had to find it online myself. I had over $500 in rewards waitin This company never told me about the new point system on repairs and maintenance. I had to find it online myself. I had over $500 in rewards waiting to be used. NEXT. They offered a $6500 estimate for repairs. I checked with another dealership who will do the same repair for a little less than $1500. When I told them this, I was accused of not understanding the repair and must be mistaken. When I said this is from someone, a relation, with 35 years experience, it was said that was too good to be true - the tone was condescending and rude. When I said I wouldn't be coming back and asked for my total. It was $250 more. they said this was the fee to look at the problem - but it isn't on the online statement. Just this guy behind the counter. I then just asked for the total with my discounts so I could be prepared. I had to ask 4 times and the guy kept talking over me. I raised my voice and he still refused and said it was stated while I was "being emotional" and screaming at him. Stay away from a shop that disrespects women and then blames their frustrations on being a woman. More