Frontier Ford - Service Center

The oil & filter change and tire rotation were done in 1. 5 hr. The service was kind and quality was excellent! 5 hr. The service was kind and quality was excellent! More

The whole check in process was quick and easy! My vehicle was ready before the promised time! My vehicle was ready before the promised time! More

The professionalism and integrity in this location goes above and beyond my expectations. Thank you so much for always being kind, understanding and helpful. above and beyond my expectations. Thank you so much for always being kind, understanding and helpful. More

Was able to get an appointment quickly, fast and efficient service, great communication throughout. was able to get my car back on the road quickly efficient service, great communication throughout. was able to get my car back on the road quickly More

Frontier Ford seemed okay for normal maintenance, but I’ve had a terrible experience with any repairs I’ve needed for my 2018 Explorer. Examples, they said they “fixed” my sun visor but it was just bent I’ve had a terrible experience with any repairs I’ve needed for my 2018 Explorer. Examples, they said they “fixed” my sun visor but it was just bent back into place and scraped the ceiling when opened. Another time I brought it in for a recall for the roof rack rails because they would get loose and fall off. The “fix” were a handful of cheap plastic clips to hold the rail cover on. Of course they just fell off and the rail cover blew away one day. Now they refuse to replace it and fix the other rail cover that’s still in place. Terrible way to support your loyal customers. My wife and I are in the market and going GMC this time. More

The agent at this center was very good and helpful and resolved all the concerns resolved all the concerns More

Purchased the car certified used from this very dealership with extended warranty. There is a reoccurring issue where the sunroof assembly/rail rattles under certain road conditions, brought it o dealership with extended warranty. There is a reoccurring issue where the sunroof assembly/rail rattles under certain road conditions, brought it over for service and service manager wanted to charge me for repairing the issue, stating that since no parts were used for the job I owed more than $200, which I thought it was ridiculous. Moreover, the rattling has not been fixed as it came back a few days later. Vehicle has a transmission issue as well, and was quoted over a month “just to get it diagnosed”, without the possibility of getting a loaner, meaning I would be stuck without a vehicle for over a month. More

Service stall and Leo were very helpful and game all the information I needed on a question about the quality and price of tires that I will need for the truck on the next oil change Mark information I needed on a question about the quality and price of tires that I will need for the truck on the next oil change Mark More

Frank did awesome! ! I don’t think I should have to write at least 15 words for this survey to count ! I don’t think I should have to write at least 15 words for this survey to count More

Great, quick, easy! I really appreciated all their hard work helping me with my vehicle. I really appreciated all their hard work helping me with my vehicle. More