Frontier Ford - Service Center

Service was good and not complicated at all. Though I wish they would not keep asking me to leave a review. Though I wish they would not keep asking me to leave a review. More

They didn't check my fluids no fluid in the reservoir. ....I haven't check brake fluid but I sure that wasn't checked ....I haven't check brake fluid but I sure that wasn't checked More

Eduardo was fantastic. Excellent service manager. I also loved the car drop off when finished. Excellent service manager. I also loved the car drop off when finished. More

Leo at Frontier Ford in San Jose Ca in the service dept gives outstanding customer service . He aims to please his customer making sure you are more then satisfied with the work that has been done on your gives outstanding customer service . He aims to please his customer making sure you are more then satisfied with the work that has been done on your vehicle when serviced . He’s always people friendly and has a smile with his service . Thank You For Your Kindness Leo John & Stephanie Newbrough More

Mike Marshall is absolutely the best service advisor I've ever worked with -- at ANY dealer, repair shop, or other auto service provider. He's on top of the status of my car, follows up on commitments, and i ever worked with -- at ANY dealer, repair shop, or other auto service provider. He's on top of the status of my car, follows up on commitments, and is very knowledgeable regarding Ford repairs. I've been coming to Frontier Ford for over 20 years. More

Another quick service by frontier ford. I tried their drop off service. Awesome. Not sure how they are going to make money dropping off customers' cars. Very convenient. Thanks. I tried their drop off service. Awesome. Not sure how they are going to make money dropping off customers' cars. Very convenient. Thanks. More

I had to go to the dealership 3 times before they confirmed that I had leaks in two tires. I bought 2 new tires so the problem is now fixed. confirmed that I had leaks in two tires. I bought 2 new tires so the problem is now fixed. More

Could not diagnose an AC issue where the AC is not cold and the air flow is restricted. Was charged for the diagnoses and could not find the problem. After picking the car up and driving home the issue was and the air flow is restricted. Was charged for the diagnoses and could not find the problem. After picking the car up and driving home the issue was reproducible. More

The problem for which I dropped the car is not yet fixed. The car is still making the noise from rear but I was charged $ 4K to replace the steering rack. Now I'm doubting if they actually replaced the steer The car is still making the noise from rear but I was charged $ 4K to replace the steering rack. Now I'm doubting if they actually replaced the steering rack with a new one. More

Thomas Nazarenus is an asset to Frontier Ford. He was always available via text for my questions. He went above and beyond to find the car I wanted. All staff at the dealership are friendly and it He was always available via text for my questions. He went above and beyond to find the car I wanted. All staff at the dealership are friendly and it was a pleasure to purchase my Bronco at Frontier Ford. Victor Silva was also extremely personable and helpful. I already recommended Thomas to a friend who will be in the market for a vehicle soon. My husband is also considering purchasing a new car and is working with Thonas, as well. More