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Frontier Ford - Service Center

Santa Clara, CA

4.6
365 Reviews

366 Reviews of Frontier Ford - Service Center

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September 16, 2024

Good customer service. They helped to determine that the problem was under warranty. When no one was available to help me , they quickly took the keys and my info and said More

by A.T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 17, 2024 -

Frontier Ford responded

Thank you for your fantastic feedback! We're thrilled to hear that our team provided prompt and helpful service. Ensuring a smooth experience for our customers is our priority, and it’s great to know we met that mark for you. We appreciate your support!

September 15, 2024

Super friendly staff, quick car service and nice location. No negative reviews for this location! More

by camille oyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
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Sep 16, 2024 -

Frontier Ford responded

Camille, thank you for your wonderful review! We’re thrilled to hear you had a great experience with our staff and service. Your positive feedback motivates us to keep delivering the best for our customers. We look forward to welcoming you back soon!

September 14, 2024

This is where I bought my vehicle so this is also where I would like to have my vehicle serviced. Raymond was friendly, courteous, and knowledgeable. More

by hedyfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
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Sep 16, 2024 -

Frontier Ford responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Raymond. We’re committed to providing excellent service, and it’s great to know you feel confident bringing your vehicle back to us. We look forward to seeing you again soon!

September 14, 2024

Mike and his team do a heck of a job! Can not do any better! More

by TJRIZZUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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Sep 16, 2024 -

Frontier Ford responded

We're thrilled to hear you had a great experience with Mike and the team. Your support means a lot to us, and we’re committed to keeping up the good work!

September 13, 2024

They got to work right away and did a great job. No problems at all. More

by jeffcgibson
Recommend Dealer
Yes
Employees Worked With
Jesus Labrada
Report | Print
Sep 16, 2024 -

Frontier Ford responded

Thanks for the fantastic review, Jeff! We're thrilled to hear you had a great experience and that our team met your expectations. Your satisfaction is our priority, and we look forward to working with you again in the future!

September 13, 2024

Francisco "Frank" Pugo was very helpful in getting our car fixed and very transparent in the process. He communicated well with our warranty company and was able to keep us updated in a timely matter. More

by BRIAN.P.POSADAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Pugo
Report | Print
Sep 16, 2024 -

Frontier Ford responded

Thanks for the awesome review, Brian! We're thrilled to hear that Frank provided such great support and communication throughout the process. Our team is dedicated to transparency and timely updates, and it’s fantastic to see that reflected in your experience. We appreciate your feedback!

September 13, 2024

Hi my name is Auner I have super good experience to buy new car the people help is super good he take all time to explain everything from 0 to 10 More

by AUNER.MOSQUEDA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rufo
Report | Print
Sep 16, 2024 -

Frontier Ford responded

Hi Auner, we’re thrilled to hear about your fantastic experience! Our team loves helping customers every step of the way. Thank you for sharing your journey with us, and we wish you many happy miles in your new car!

September 12, 2024

All good. Easy check-in and easy check-out. Really it's not possible to do better than this. More

by sand1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Sep 16, 2024 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth check-in and check-out experience. We always strive for excellence, and your kind words motivate us to keep it up. Looking forward to welcoming you back soon!

September 12, 2024

I couldn’t have asked for an easier process. Carlos Sanchez was helpful, courteous and honest the entire process. He was even accommodating in assisting me in returning my rental car to the air More

by msuporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
Report | Print
Sep 16, 2024 -

Frontier Ford responded

Thank you,! We're thrilled to hear about your positive experience with Carlos. Our team strives to make every process seamless and enjoyable. Your feedback means a lot to us, and we look forward to serving you again soon!

September 11, 2024

Very good, I had a very nice service and attendance. I recommend Frontier Ford. Thanks More

by ELMIROBRASILCABRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caudillo Ornelas, L
Report | Print
Sep 16, 2024 -

Frontier Ford responded

We're thrilled to hear you had a great experience with our service! Thank you for recommending Frontier Ford. Your satisfaction is our priority, and we appreciate your feedback!

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