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Frontier Ford - Service Center

Santa Clara, CA

4.7
292 Reviews

292 Reviews of Frontier Ford - Service Center

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August 17, 2024

Excellent customer service, Raymond is the best. He is very helpful and attentive to your needs. More

by thangv2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
August 17, 2024

Friendly . ... kept me apprised of the status of my repair work ... repair work turned out perfect ... reasonable price .... BP. More

by BPARSONSVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez, Leo Caudillo
August 16, 2024

Our service rep Edward went beyond to help us with our car. He gave us a great price and had it complete early. Amazing and wonderful service!!! More

by LEIGH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
August 16, 2024

Had a terrible experience over 8mths getting my 2019 Ford Expedition air conditioning and transmission fixed. More

by prplah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin, Mike
August 15, 2024

I had a check engine Light service, Leo was my service advisor... Thank you so much for keeping me informed and taking care of my warranty work. Also, Great Customer service for Car Delivery... That was a More

by msasa94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
August 15, 2024

I bought my 2017 Mustang at Frontier Ford. It has been an excellent car. Many thanks to Edward who took excellent care of my car. The servicing included a premium works package, automatic tr More

by JEFFSTEINACKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
August 14, 2024

Had two recalls done, 40,000 mile service and replaced my tires. Frank was my service advisor and did a great job. More

by TDC1510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
August 14, 2024

The Ford service center, and especially Edward, took very good care of me and made feel as though my issue wasn’t just another issue, they made sure that all my questions were answered and actually worked ar More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivieres, Kim Soria and Omar Gutierrez
August 14, 2024

The service advisors are great at making sure the issues of my ranger raptor are solved. More

by DAVIDWEIJENGCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
August 14, 2024

People are great but problem could not be resolved. Very frustrating. Computer shows there is a problem but still could not pinpoint where. More

by dmclark6
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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