Frontier Ford - Service Center
Santa Clara, CA
292 Reviews of Frontier Ford - Service Center
Ed greeted me at the check-in location almost immediately when I arrived for my appointment for my ZakTek exterior application. He reviewed my car record on the computer for any outstanding services that sho when I arrived for my appointment for my ZakTek exterior application. He reviewed my car record on the computer for any outstanding services that should be done at this visit, but there were none. Then when my ZakTek service was completed, he found me in the customer waiting room to tell me that the service folks did not find anything wrong during the routine maintenance checks. The car looked great when it was brought to the check-out area. Thanks a bunch for such a smooth service experience! More
Friendly staff, willing to answer general questions. Not sure how in depth their inspections were because they marked my windshield as “passed” though there is a chip in it. Overall good Not sure how in depth their inspections were because they marked my windshield as “passed” though there is a chip in it. Overall good More
I always take my Fords to dealership for service, for over 20 years. This was the last time. It is too overpriced for an average service. Communication was delayed, I had to call several times about the over 20 years. This was the last time. It is too overpriced for an average service. Communication was delayed, I had to call several times about the status as the parts were delayed and it took 3 days. I never received the link for the Lyft ride, so I booked it myself. Long story short - I don't think I have much trust left so for an average service I'd rather go to a regular shop. Sorry it came to it. More
I got complimentary oil change for buying car here. In general, Quick service, everything was done neatly and I received message when my car was ready for pick up. In general, Quick service, everything was done neatly and I received message when my car was ready for pick up. More
Frontier Ford is our best Service center and also best dealer in San Jose, we had been acquired several autos within the last 30 years. dealer in San Jose, we had been acquired several autos within the last 30 years. More