Frontier Ford - Service Center
Santa Clara, CA
395 Reviews of Frontier Ford - Service Center
Edward Olivares was amazing! The best service person I have interacted with. Took care of every small detail and answered all my questions patiently. Frontier Ford is now my go-t The best service person I have interacted with. Took care of every small detail and answered all my questions patiently. Frontier Ford is now my go-to dealership :) More
Great service experience at Frontier Ford. This is my preferred location for service. The explanation of services and pictures of the car through the process were very helpful. This is my preferred location for service. The explanation of services and pictures of the car through the process were very helpful. More
I was having issues programming the new keys to my Ford Focus. I finally gave up on the YouTube video stating how to do it. I was pleasantly surprised just how personable and friendly the Service Manager E Focus. I finally gave up on the YouTube video stating how to do it. I was pleasantly surprised just how personable and friendly the Service Manager Edward was. He understood my frustrations and with an empathetic sincerity, assured me that it will be taken care of in a timely matter. He actually told me he was going to stick it out and put off his lunch until it was 100% complete and I was satisfied. I will definitely be taking my Ford and Non-Ford vehicles to them in the future. Kudos to Edward and the staff at Frontier Ford, More
I always feel like I can trust this place. Edward stays in touch throughout the entire repair process. The pictures and videos he sends are very helpful explaining the issue at hand. Repairs a Edward stays in touch throughout the entire repair process. The pictures and videos he sends are very helpful explaining the issue at hand. Repairs are the worst, but the professionalism at the dealership is worth the extra cost. More