Frontier Ford - Service Center

Mike Marshall is absolutely the best service advisor I've ever worked with -- at ANY dealer, repair shop, or other auto service provider. He's on top of the status of my car, follows up on commitments, and i ever worked with -- at ANY dealer, repair shop, or other auto service provider. He's on top of the status of my car, follows up on commitments, and is very knowledgeable regarding Ford repairs. I've been coming to Frontier Ford for over 20 years. More

Another quick service by frontier ford. I tried their drop off service. Awesome. Not sure how they are going to make money dropping off customers' cars. Very convenient. Thanks. I tried their drop off service. Awesome. Not sure how they are going to make money dropping off customers' cars. Very convenient. Thanks. More

I had to go to the dealership 3 times before they confirmed that I had leaks in two tires. I bought 2 new tires so the problem is now fixed. confirmed that I had leaks in two tires. I bought 2 new tires so the problem is now fixed. More

Could not diagnose an AC issue where the AC is not cold and the air flow is restricted. Was charged for the diagnoses and could not find the problem. After picking the car up and driving home the issue was and the air flow is restricted. Was charged for the diagnoses and could not find the problem. After picking the car up and driving home the issue was reproducible. More

The problem for which I dropped the car is not yet fixed. The car is still making the noise from rear but I was charged $ 4K to replace the steering rack. Now I'm doubting if they actually replaced the steer The car is still making the noise from rear but I was charged $ 4K to replace the steering rack. Now I'm doubting if they actually replaced the steering rack with a new one. More

Thomas Nazarenus is an asset to Frontier Ford. He was always available via text for my questions. He went above and beyond to find the car I wanted. All staff at the dealership are friendly and it He was always available via text for my questions. He went above and beyond to find the car I wanted. All staff at the dealership are friendly and it was a pleasure to purchase my Bronco at Frontier Ford. Victor Silva was also extremely personable and helpful. I already recommended Thomas to a friend who will be in the market for a vehicle soon. My husband is also considering purchasing a new car and is working with Thonas, as well. More

Great service and attention to detail also printed out warranty for me to help. Didn’t take long also! warranty for me to help. Didn’t take long also! More

Again my car was returned to me with NO SERVICE. I had a sticker on my window with mileage required for the next service. I did 3000 more miles and still was told my car is not eligible. I'd like to I had a sticker on my window with mileage required for the next service. I did 3000 more miles and still was told my car is not eligible. I'd like to cancel my MPP and Zac Tek and get refund for both. Also, would like to talk to GM. More

Edward did an outstanding with customer service and answered all my questions and followed through with everything he said he would do answered all my questions and followed through with everything he said he would do More

Very happy with the service. I was able to schedule easily, the car was ready when promised. I was able to schedule easily, the car was ready when promised. More