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Frontier Ford - Service Center

Santa Clara, CA

4.7
291 Reviews

291 Reviews of Frontier Ford - Service Center

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September 19, 2024

I appreciate you guys going the extra mile on the repair and making sure my truck is running great. More

by bhill123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward and Raymond
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Sep 19, 2024 -

Frontier Ford responded

Thank you for your fantastic review! We’re thrilled to hear you’re satisfied with the extra effort we put into your truck’s repair. Your support means a lot to us, and we’re here to keep your vehicle running smoothly!

September 18, 2024

Service writer and mechanic workmanship was excellent from start to finish. Along with following up throughout the major repairs being performed. More

by rayrussojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marshall and Hector Zuno
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Sep 19, 2024 -

Frontier Ford responded

Thank you, Ray! We're thrilled to hear you had a fantastic experience with our service team. Your kind words about our communication and workmanship mean a lot to us. We look forward to serving you again in the future!

September 17, 2024

Great service on time and great friendly communication with the service advisor about extra service that need to be done in the future. More

by ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward olivares
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Sep 18, 2024 -

Frontier Ford responded

Thank you, Ben! We're thrilled to hear you had a positive experience with our service team. We strive for timely and friendly communication, and it’s great to know we hit the mark. Looking forward to continuing to serve you in the future!

September 17, 2024

Great service from Miguel. Very professional and efficient. Although I had an unexpected repair he made it go smoothly. More

by steve@aa2r.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
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Sep 18, 2024 -

Frontier Ford responded

Thanks, Steve! We're thrilled to hear about your positive experience with Miguel. Our team strives to provide top-notch service, and it’s great to know that we could handle the unexpected smoothly for you. We appreciate your feedback!

September 17, 2024

Going to the dealer is always more expensive, but it is worth it to know that the job gets done right. But I found a cigarette butt in my car and we don't smoke. I had to call more than once to get them More

by aristonaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Sep 18, 2024 -

Frontier Ford responded

Thanks for your feedback! We're thrilled you appreciated the quality of our service. We apologize for the oversight with the cigarette butt and the communication hiccup. Your experience helps us improve, and we’ll ensure this gets addressed. We look forward to serving you better next time!

September 16, 2024

Good customer service. They helped to determine that the problem was under warranty. When no one was available to help me , they quickly took the keys and my info and said More

by A.T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 17, 2024 -

Frontier Ford responded

Thank you for your fantastic feedback! We're thrilled to hear that our team provided prompt and helpful service. Ensuring a smooth experience for our customers is our priority, and it’s great to know we met that mark for you. We appreciate your support!

September 15, 2024

Super friendly staff, quick car service and nice location. No negative reviews for this location! More

by camille oyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
Report | Print
Sep 16, 2024 -

Frontier Ford responded

Camille, thank you for your wonderful review! We’re thrilled to hear you had a great experience with our staff and service. Your positive feedback motivates us to keep delivering the best for our customers. We look forward to welcoming you back soon!

September 14, 2024

Mike and his team do a heck of a job! Can not do any better! More

by TJRIZZUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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Sep 16, 2024 -

Frontier Ford responded

We're thrilled to hear you had a great experience with Mike and the team. Your support means a lot to us, and we’re committed to keeping up the good work!

September 14, 2024

This is where I bought my vehicle so this is also where I would like to have my vehicle serviced. Raymond was friendly, courteous, and knowledgeable. More

by hedyfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
Report | Print
Sep 16, 2024 -

Frontier Ford responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Raymond. We’re committed to providing excellent service, and it’s great to know you feel confident bringing your vehicle back to us. We look forward to seeing you again soon!

September 13, 2024

Hi my name is Auner I have super good experience to buy new car the people help is super good he take all time to explain everything from 0 to 10 More

by AUNER.MOSQUEDA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rufo
Report | Print
Sep 16, 2024 -

Frontier Ford responded

Hi Auner, we’re thrilled to hear about your fantastic experience! Our team loves helping customers every step of the way. Thank you for sharing your journey with us, and we wish you many happy miles in your new car!

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