Frontier Ford - Service Center

I recently had my car serviced at this dealership. Overall, the service quality was good, and the staff was friendly and communicative, resolving the issue with my vehicle effectively. However, I did Overall, the service quality was good, and the staff was friendly and communicative, resolving the issue with my vehicle effectively. However, I did encounter a delay in service completion. I was initially informed to drop off my car at 9:45 AM and was told I could pick it up by the end of the day. Unfortunately, I had to wait until the following day, after 11:00 AM, to retrieve my car. This caused some inconvenience as I had to adjust my schedule due to the lack of a vehicle. Despite this, the staff remained courteous and professional throughout, and I appreciate their efforts. More

Service was done within the time frame quoted. We didn't receive the phone call that the car was ready or it didn't come through. A second phone call would have been nice. Otherwise all is good. We didn't receive the phone call that the car was ready or it didn't come through. A second phone call would have been nice. Otherwise all is good. More

Great service advisor, provided prompt information on the service provided and what needed to be repaired service provided and what needed to be repaired More

Well organized and prepared for my automotive requirements. Very customer-friendly and easy to deal with. No waiting at all...Frank made the experience quite comfortable. requirements. Very customer-friendly and easy to deal with. No waiting at all...Frank made the experience quite comfortable. More

The for. Dealership was good to me and took care of me helped me get the ford maverick. Dealership was good to me and took care of me helped me get the ford maverick. More

I've been here before and the experience hasn't been good. This time, however, it was pretty good. My service contact, Edward, was articulate and set reasonable expectations up front. The waiting room h good. This time, however, it was pretty good. My service contact, Edward, was articulate and set reasonable expectations up front. The waiting room had a great espresso machine that offered all kinds of drinks. Furniture was comfortable enough to work from my laptop. It wasn't too busy, so things went smoothly. I'm happy to see they've improved the experience for customers. More

Great service and friendly staff always. Leo has been an amazing service advisor throughout since beginning. Leo has been an amazing service advisor throughout since beginning. More

Edward in service department is excellent! He handled and helped the situation in a professional way. He handled and helped the situation in a professional way. More

The parts department were very helpful in identifying the parts I needed, and the service team were welcoming and provided very efficient service parts I needed, and the service team were welcoming and provided very efficient service More

Leo is always helpful. He is always updating me on the progress on my car. He is always updating me on the progress on my car. More