Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Frontier Ford - Service Center

Santa Clara, CA

4.6
514 Reviews

514 Reviews of Frontier Ford - Service Center

Sort by
February 08, 2025

Alert, Accountable and easy communicators. Fast, fair and friendly with serious responsible team performance. Excellent, organized service department! Everyone stepped up as needed. Result; no More

by JCHZONEWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
Report | Print
Feb 10, 2025 -

Frontier Ford responded

Thank you for your fantastic review! We're thrilled to hear that our team's communication and service exceeded your expectations. Your feedback motivates us to keep delivering top-notch performance. We appreciate your support and look forward to continuing to serve you!

February 08, 2025

They were great to work with, they worked hard to get the truck done as quickly as part supply allowed. More

by SHONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Feb 10, 2025 -

Frontier Ford responded

Thanks, Shona! We're thrilled to hear you had a positive experience. Our team is dedicated to getting the job done efficiently, and your feedback truly motivates us. Looking forward to working together again in the future!

February 08, 2025

Service advisor was great when I drop car off for service. Mentioned to me how long the service was going to take and breakdown of what it was going consist of. More

by HROS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Labrada
Report | Print
Feb 10, 2025 -

Frontier Ford responded

Thanks for the fantastic review! We're thrilled to hear our service advisor provided clear communication and made your experience smooth. We appreciate your feedback and look forward to serving you again!

February 07, 2025

Mike Marshall and the service department do excellent job maintaining my vehicles. Friendly and professional service! More

by HKOB43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marshall
Report | Print
Feb 10, 2025 -

Frontier Ford responded

Thank you for the fantastic review! We're thrilled to hear that Mike and the service team provided you with friendly and professional care. Your satisfaction means a lot to us, and we look forward to continuing to keep your vehicles in top shape!

February 03, 2025

I needed 4 tires quickly, and Leo took care of me at a great price! More

by ROGERG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo C.
Report | Print
Feb 05, 2025 -

Frontier Ford responded

Roger, we're thrilled to hear about your positive experience with Leo! Fast service and great pricing are what we aim for. Thank you for choosing us for your tire needs!

February 03, 2025

They took care of my request quickly and professionally. This was all done in a timely manner. More

by 2sunsoftatooine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff was all helpful.
Report | Print
Feb 05, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear you had a great experience with our team. Timeliness and professionalism are our top priorities. We appreciate your feedback and look forward to assisting you again!

February 03, 2025

Jesus Labrada Was Very Helpful when helping me with my stake bed issue. (also there should not be a word count limit when filling out a review) More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Labrada
Report | Print
Feb 05, 2025 -

Frontier Ford responded

Thanks for the awesome feedback! We're thrilled to hear that Jesus was able to assist you with your stake bed issue. We appreciate your thoughts on the review process too—your input helps us improve!

February 01, 2025

I was very reassured that the problem I was reporting was not unusual and the diagnosis strategy was immediately known. Problem was identified. All of the interactions and scheduling was effortless. More

by HOCKERHOCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Report | Print
Feb 04, 2025 -

Frontier Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that our team made the process smooth and reassuring for you. Your satisfaction is our priority, and we’re here to help whenever you need us.

February 01, 2025

My concerns for this paticular visit were heard, checked and fixed thank you Frontier Ford More

by THOMAS.VEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Puga
Report | Print
Feb 04, 2025 -

Frontier Ford responded

Thanks for sharing your experience, Thomas! We're thrilled to hear that your concerns were addressed and resolved. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!

February 01, 2025

Very knowledgeable, efficient, friendly - staff and technicians. My vehicle has been in good hands for the past 12 years. More

by akhildhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Report | Print
Feb 04, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear that you've had such a positive experience with our team over the years. Your trust means a lot to us, and we look forward to keeping your vehicle in great shape for many more!

1
...
11
12
13
...
52