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Frontier Ford - Service Center

Santa Clara, CA

4.7
291 Reviews

291 Reviews of Frontier Ford - Service Center

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October 09, 2024

The parts arrived quickly. Helped process service order before factory warranty expired. Thank you Adrian More

by BFRANKEL836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Oct 11, 2024 -

Frontier Ford responded

We’re thrilled to hear that your parts arrived quickly and that our team could assist you before your warranty expired. Your satisfaction means a lot to us. Thank you for sharing your experience!

October 09, 2024

Jesus has excellent service and communication. Thank you so much.Frontier Thank you again guys More

by Edgar Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Labrada
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Oct 11, 2024 -

Frontier Ford responded

Thanks for the fantastic feedback, Edgar! We’re thrilled to hear that Jesus provided excellent service and communication. Your support means a lot to us, and we look forward to serving you again soon!

October 09, 2024

Great service. Leo is the best representative I have ever worked with. I really like the pick up and the delivery service. The delivery guy was very friendly. More

by gravely4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Oct 11, 2024 -

Frontier Ford responded

We're thrilled to hear you had such a positive experience with Leo and our delivery service. Your kind words about our team mean a lot to us. We look forward to serving you again soon!

October 09, 2024

Edward in the service department is always so professional and helpful. Great communication and always goes an extra mile to make customers are happy. More

by KAROLGON05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Oct 11, 2024 -

Frontier Ford responded

We're thrilled to hear about your positive experience with Edward. Our team strives to provide exceptional service, and it’s wonderful to know that his efforts made a difference. We appreciate your feedback and look forward to serving you again!

October 08, 2024

Edward was extremely helpful in getting my cars’ multiple issues resolved and worked with my challenging time schedule to get the work finished ( still waiting for last issue to be fixed- today) More

by hiscorit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
October 08, 2024

Edward was very easy to work with. He went above and beyond with my service. More

by Leonid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Oct 09, 2024 -

Frontier Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that Edward was able to assist you effectively and accommodate your schedule. We appreciate your patience with the last issue and are committed to getting everything sorted out for you. Your satisfaction means a lot to us!

October 08, 2024

Happy with the service and the way the service guy treat me. problem was solved I'm very happy. Thanks More

by CURILLA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
Report | Print
Oct 09, 2024 -

Frontier Ford responded

We’re thrilled to hear you had a great experience! Our team always aims to provide top-notch service, and it’s wonderful to know we met your expectations. Thank you for sharing your positive feedback!

October 08, 2024

Ed was a great representative for frontier ford, I’m always happy to come see my guy. More

by MAXJJK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Oct 09, 2024 -

Frontier Ford responded

Thanks for the fantastic feedback, Max! We're thrilled to hear that Ed made your experience enjoyable. Our team always aims to provide top-notch service, and it's great to know you appreciated it. Looking forward to seeing you again soon!

October 06, 2024

Edward Olivares was amazing! The best service person I have interacted with. Took care of every small detail and answered all my questions patiently. Frontier Ford is now my go-t More

by MSRINI48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
Report | Print
Oct 08, 2024 -

Frontier Ford responded

Thank you for your fantastic review! We're thrilled to hear that Edward provided you with exceptional service and took care of all your needs. It's great to have you as part of the Frontier Ford family! Looking forward to seeing you again soon.

October 06, 2024

Great service experience at Frontier Ford. This is my preferred location for service. The explanation of services and pictures of the car through the process were very helpful. More

by ADAM KRIEGEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo E Caudill
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Oct 08, 2024 -

Frontier Ford responded

Adam, thank you for your wonderful feedback! We're thrilled to hear you had a great service experience with us. Our team strives to keep you informed every step of the way, and it's fantastic to know that it made a difference for you. We appreciate your loyalty!

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