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Frontier Ford - Service Center

Santa Clara, CA

4.7
289 Reviews

289 Reviews of Frontier Ford - Service Center

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November 22, 2024

Excellent service, without fail! I've been coming to Frontier Ford for over twelve years now, and even though the people change, the service quality has always been Excellent, from More

by K.VEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Caudill
November 22, 2024

Frontier ford was very Fast and friendly service, Miguel was great, communicated with me and got everything taken care of. More

by brianemerson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
November 22, 2024

I purchased my 2013 Explorer in June of 2012 and I have never taken it anywhere else for service other than Frontier Ford! Excellent customer service in every aspect! We're about to buy our son his first More

by LDIIORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Puga
November 22, 2024

Edward was great! He kept me informed and was honest about his recommendations for my car. More

by mamabanks2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
November 21, 2024

It was very good service. I got a right information from service adviser. I'll visit again. More

by hyeonggeonlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
November 21, 2024

Easy to work with. Valet service is great. Miguel communicated the updates in a timely manner. More

by lt_dan97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
November 21, 2024

Unlike other Ford dealers, this one is by far the best. If you have an issue with the service department, they will do their best to resolve issues and make it right. More

by george620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve /service manager
November 21, 2024

Few weeks ago I brought my car with a punctured tire and mentioned that my Ford Transit is less than a year old and had a fuel tank/sensor issue from the beginning - the fuel gauge was always showing lower More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Labrada
November 20, 2024

The service, from the time I showed up a day early to hand over my keys, was friendly, professional, and so helpful! My oil change was finished early, I was contacted, my car was delivered with a smile t More

by DZBRESLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
.All your employees, from your online help desk through your delivery driver were excellent.
Nov 21, 2024 -

Frontier Ford responded

We’re thrilled to hear about your positive experience! Our team is dedicated to providing friendly and professional service, and it’s great to know we hit the mark. We look forward to welcoming you back for your next visit!

November 20, 2024

The staff at frontier ford were excellent. My service advisor kept me informed throughout the process. More

by JAVIER.ARELLANO1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 21, 2024 -

Frontier Ford responded

Thanks for the awesome feedback, Javier! We're thrilled to hear that our staff provided excellent service and kept you informed. Your satisfaction is our priority, and we’re glad you had a great experience at Frontier Ford!

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