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Frontier Ford - Service Center

Santa Clara, CA

4.6
462 Reviews

462 Reviews of Frontier Ford - Service Center

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March 29, 2025

Great service and communication, All issues were addressed and communicated thoroughly. I appreciated his willingness to work with my schedule. More

by Kyle@manzano.com
Recommend Dealer
Yes
Employees Worked With
Edward
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Mar 31, 2025 -

Frontier Ford responded

Thanks for the fantastic feedback, Kyle! We’re thrilled to hear you had such a positive experience with our service and communication. We always strive to accommodate our clients’ needs, and it’s great to know we hit the mark. Looking forward to working with you again!

March 28, 2025

Great service by technican & Joe C at the front desk. Fully satisfied Took little longer but it is okay More

by cicgoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C
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Mar 31, 2025 -

Frontier Ford responded

Thanks for the kind words! We're thrilled to hear you had a great experience with our technician and Joe at the front desk. We appreciate your patience and look forward to serving you again soon!

March 28, 2025

Goood service on time Good valet service I'm ready for next service tanks all More

by PUERTOHONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Mar 31, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear you enjoyed our timely service and valet. Your support means a lot to us, and we can’t wait to have you back for your next visit. See you soon!

March 27, 2025

I called Mike Marshall and asked him if I was due for an oil change. He replied yes so we made an appointment for the next day. I brought my Cmax in around 10am and it was finished earlier than expected. Mi More

by JOVERSTREET12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marshall
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Mar 28, 2025 -

Frontier Ford responded

Thanks for the great feedback! We're thrilled to hear about your positive experience with Mike. Trust and efficiency are what we strive for, and it’s wonderful to know we met your expectations. Looking forward to helping you again in the future!

March 26, 2025

Thanks to Edward and his team for getting my car back on the road , it was a long repair process due to the accident my car was involved in More

by GETITDONE777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Mar 27, 2025 -

Frontier Ford responded

We're glad to hear Edward and the team got your car back on the road! We appreciate your patience during the repair process. If you need anything else, just let us know!

March 24, 2025

Dealer would not do my oil change because I didn’t not purchase my vehicle there. More

by CRYSTALGILROY408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
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Mar 25, 2025 -

Frontier Ford responded

We understand your concerns about the oil change policy. For further assistance, please reach out to Kevin Bettencourt, Service Director, at 408-241-1800.

March 22, 2025

Worked with dealer for recalls on fleet vehicles. They were very accommodating and have great communication. More

by MCADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Mar 24, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear you had a positive experience with our team. We strive for excellent communication and support, especially with fleet needs. Your feedback means a lot to us!

March 21, 2025

Very easy to deal with, excellent communication from my Serice Team. Loving the porter/valet service to pick up and deliver our vehicle for it's appointment. More

by KBOMBACI
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Labrada
Report | Print
Mar 24, 2025 -

Frontier Ford responded

Thanks! We’re thrilled to hear you had a great experience with our service team and enjoyed the valet service. Your satisfaction is our priority, and we appreciate your positive feedback!

March 21, 2025

Frontier Ford is the best Ford dealer and service center and will always be my first stop when my 2017 Ford Explore needs service or repairs. More

by JEFF.BLACKMUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Puga
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Mar 24, 2025 -

Frontier Ford responded

Thanks, Jeff! We're thrilled to hear that you consider us the best. Your trust in us for your 2017 Ford Explorer's service and repairs means a lot. We look forward to continuing to provide you with top-notch service!

March 21, 2025

Leo Caudillo is THE best service tech and Ford rep in the business! His consummate knowledge and sincere care regarding my car's operation is industry gold standard, and his dedication to making sure everyth More

by Jimmie Lunsford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Caudillo
Report | Print
Mar 24, 2025 -

Frontier Ford responded

Jimmie, we’re thrilled to hear about your experiences with Leo! His dedication to customer service truly sets him apart. Thank you for being a loyal customer and for sharing your positive feedback. Enjoy your Mustang Mach E, and we look forward to seeing you again!

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