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Frontier Ford - Service Center

Santa Clara, CA

4.6
413 Reviews

413 Reviews of Frontier Ford - Service Center

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February 08, 2025

Alert, Accountable and easy communicators. Fast, fair and friendly with serious responsible team performance. Excellent, organized service department! Everyone stepped up as needed. Result; no More

by JCHZONEWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
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February 08, 2025

They were great to work with, they worked hard to get the truck done as quickly as part supply allowed. More

by SHONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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February 08, 2025

Service advisor was great when I drop car off for service. Mentioned to me how long the service was going to take and breakdown of what it was going consist of. More

by HROS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Labrada
Report | Print
February 07, 2025

Mike Marshall and the service department do excellent job maintaining my vehicles. Friendly and professional service! More

by HKOB43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marshall
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February 03, 2025

Jesus Labrada Was Very Helpful when helping me with my stake bed issue. (also there should not be a word count limit when filling out a review) More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Labrada
Report | Print
Feb 05, 2025 -

Frontier Ford responded

Thanks for the awesome feedback! We're thrilled to hear that Jesus was able to assist you with your stake bed issue. We appreciate your thoughts on the review process too—your input helps us improve!

February 03, 2025

I needed 4 tires quickly, and Leo took care of me at a great price! More

by ROGERG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo C.
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Feb 05, 2025 -

Frontier Ford responded

Roger, we're thrilled to hear about your positive experience with Leo! Fast service and great pricing are what we aim for. Thank you for choosing us for your tire needs!

February 03, 2025

They took care of my request quickly and professionally. This was all done in a timely manner. More

by 2sunsoftatooine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff was all helpful.
Report | Print
Feb 05, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear you had a great experience with our team. Timeliness and professionalism are our top priorities. We appreciate your feedback and look forward to assisting you again!

February 01, 2025

Leo and the other service people were wonderful. I am a senior woman and often people shy away from engaging with me. These guys greet me and seem to treat me and my automobile issues with great cou More

by PJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Caudillo, Frank
Report | Print
Feb 04, 2025 -

Frontier Ford responded

Thank you for your kind words! We're thrilled to hear that Leo and the team made your experience positive. We believe everyone deserves respect and great service, and it’s wonderful to know we met that standard for you. Your feedback truly motivates us!

February 01, 2025

I was very reassured that the problem I was reporting was not unusual and the diagnosis strategy was immediately known. Problem was identified. All of the interactions and scheduling was effortless. More

by HOCKERHOCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Feb 04, 2025 -

Frontier Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that our team made the process smooth and reassuring for you. Your satisfaction is our priority, and we’re here to help whenever you need us.

February 01, 2025

My concerns for this paticular visit were heard, checked and fixed thank you Frontier Ford More

by THOMAS.VEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Puga
Report | Print
Feb 04, 2025 -

Frontier Ford responded

Thanks for sharing your experience, Thomas! We're thrilled to hear that your concerns were addressed and resolved. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!

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