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Frontier Ford
Santa Clara, CA
599 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you.
Cars for Sale in Santa Clara
There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery.
For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires.
Car Service in Santa Clara
We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts.
All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 599 reviews
January 12, 2019
Loyalty to Customer Escapes Frontier Ford Upon receipt of the 2013 Escape we pointed out a defect in the clear coat. It was brought up several times and nothing was done in the 5 years we have Upon receipt of the 2013 Escape we pointed out a defect in the clear coat. It was brought up several times and nothing was done in the 5 years we have had the car. After the 2013 Escape had a door recall service, the passenger door lock was disabled and an interior panel on the rear passenger door now hangs up on opening and pulls off the door. This was mentioned several time to Mark Podesta’s team and ignored each time . We are done with this do nothing dealership. Looking forward to a new Tesla. More
by PEPK
Employees Worked With
All
January 07, 2019
Great job on latest service for F350 This service, like a few others, came with a surprise: the oil drain plug / pan was stripped, requiring a new pan and another day in the shop. Last t This service, like a few others, came with a surprise: the oil drain plug / pan was stripped, requiring a new pan and another day in the shop. Last time it was a broken screw on fuel pump filter. While these incidents were an inconvenience, the service team did a great job to make it right. They expedited the parts, installed the new pan and completed the service the next day. They also covered the cost of the pan, which was most likely stripped by the last Ford dealer who serviced the truck in Austin TX, under my extended drivetrain warranty. Good job guys! More
by AA
Employees Worked With
Don’t remember
July 28, 2018
They Treat You Well If You're In Trouble Purchased 2003 Honda Civic with 136000 mileage in Frontier Ford and had an issue with the safety system after a few days since purchase. I gave them a Purchased 2003 Honda Civic with 136000 mileage in Frontier Ford and had an issue with the safety system after a few days since purchase. I gave them a call and came to their office on the next day and after detailed conversation with sales director Joey they agreed to help me with my situation. Although the car I purchased was the cheapest article in their inventory at that time and I haven't purchased any warranty, they were able to put themselves in my position and take care of my vehicle. It tells a lot in their favor in terms of after sales customer experience. Regardless of what you buy, they will treat you well if you're in trouble. More
by Alexey
Employees Worked With
Leonel, Cemal, Joey
June 12, 2018
Refused to help the customer They left oil cap off my truck....manager Emir Pasic refused to have them clean it up.. They made me feel like i did it...worst service ever...wont be They left oil cap off my truck....manager Emir Pasic refused to have them clean it up.. They made me feel like i did it...worst service ever...wont be going back...they tried to put it off until manager Mark Podesta came back from dallas in a week...i said to Emir your the service manager arent you supposed to make the decision...the decision that was so obvious that your mechanic messed up....there motto seems to be the customer is wrong and they didnt do anything...they havent heard the last of me....i still owe over 30,000 on my truck ..i trusted them with my truck and they decided to screw mi in the ---... ..just the beggining .. More
by Collins john 123
Employees Worked With
Francisco Rameriz, Emir Pasic , brandon zuno.
July 25, 2017
purchased used car Sales person friendly. My down payment for the car requested went for services that were not requested or explained. Awaiting a contact from dealer fo Sales person friendly. My down payment for the car requested went for services that were not requested or explained. Awaiting a contact from dealer for installation of data link. More
by ralph
Employees Worked With
?????
July 07, 2017
Fast and straightforward Agreed to the metrics of the deal over email with the fleet/internet manager and just came in to sign and drive off. Very straightforward to deal wit Agreed to the metrics of the deal over email with the fleet/internet manager and just came in to sign and drive off. Very straightforward to deal with. More
by Barrett Breuckman
Employees Worked With
Chris Cather, Kimberly Nguyen
July 06, 2017
Amazing experience I came in not knowing what I wanted . I don't really know about cars so I came in needed a lot of help and with lotes of questions which MIKE MARRUFO I came in not knowing what I wanted . I don't really know about cars so I came in needed a lot of help and with lotes of questions which MIKE MARRUFO was awesome at helping me . It was a great experience . Will definitely be recommending him with friends and fam he's awesome at doing his job . Friend and helpfully . More
by Yeiison
Employees Worked With
Mike marrufo
July 05, 2017
Excellent customer service in the area of Sales!! Awesome sales personal and it was easy and actually fast! I would recommend Frontier Ford in Santa Clara to anybody buying a new or used car!! My sa Awesome sales personal and it was easy and actually fast! I would recommend Frontier Ford in Santa Clara to anybody buying a new or used car!! My sale people were the most knowledgeable guys/gals I've every came across in the car industry!! Thank you for making it easy! Steve Hart More
by Steven Warren Hart
Employees Worked With
Cody and Stu
July 01, 2017
Best Dealership Experience Ever Let me start by saying I love my new 2017 Ford F150.. Cassandra was amazing. Her approach removed a lot of apprehension my fiancé and I had about go Let me start by saying I love my new 2017 Ford F150.. Cassandra was amazing. Her approach removed a lot of apprehension my fiancé and I had about going to a car dealers. She was patient, knowledgeable and kind. Which was a nice surprisingly experience based on my past car buying escapades. I immediately trusted her and didn't feel like I was being taken advantage of. Then Jamie, the finance manager, topped it off with an easy closure. Even the manager, Mr. Abuayed was nice and courteous. All around great customer service experience. More
by KMCCY45
Employees Worked With
Cassandra, Jamie and Abuayed.
June 29, 2017
Awesome Experience I needed to find a safe, reliable car for my daughter who is leaving for college and after searching around and dealing with different salespeople fro I needed to find a safe, reliable car for my daughter who is leaving for college and after searching around and dealing with different salespeople from different car dealerships I came across Calvin Tran from Frontier Ford. Over a period of several days, Calvin was very patient, accommodating, professional and got us a GREAT deal on a 2017 Ford Focus Hatchback. My daughter loves the car!! Calvin showed us all the features of the car which basically sealed the deal when we saw all that it had. Calvin got us the price we wanted and got us the thru the paperwork/finance QUICKLY. Didn't spend all night there. I would recommend Frontier Ford highly and especially Calvin. Thanks Calvin!! More
by Cecilia Padilla
Employees Worked With
Calvin Tran
