Frontier Ford Superstore
Anacortes, WA
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Great Dealership Matthew Marsden was friendly and efficient. Would highly recommend him. He made us feel comfortable through the whole process. Thanks for putting Matthew Marsden was friendly and efficient. Would highly recommend him. He made us feel comfortable through the whole process. Thanks for putting it all together for us! More
Tom K is a rock star! I came in to look at a car for my dear wife and ended up back the next day to buy a truck for me. Why? Well the numbers made sense, but it was more I came in to look at a car for my dear wife and ended up back the next day to buy a truck for me. Why? Well the numbers made sense, but it was more than that. After meeting the team at Frontier, I felt I was building a relationship with a group that would support me for all the right reasons. I asked tough questions on things like service records and financing, and got straight forward logical responses. Tom K blew me away with the up front and straight forward approach. He even advised me on topics that I needed to be concerned about but had missed. A ton of experience, and the ability to listen stood out about Tom. More
Enjoyable My wife and I have purchased 3 cars in the past and each experience was a pleasant one. We decided to lease a 2016 F150 this time and received the sa My wife and I have purchased 3 cars in the past and each experience was a pleasant one. We decided to lease a 2016 F150 this time and received the same excellent customer service as we have in the past. John Watson and thebrest of the team are what keep us coming back. Thank you. T & T Barnes More
Hates Out of Towners Hi, My soon to be mother-in-law and myself went online and read reviews and thought this dealership would be the one to approve us for the truck t Hi, My soon to be mother-in-law and myself went online and read reviews and thought this dealership would be the one to approve us for the truck that we wanted. However, we got a rude awakening!!! While my credit was good and able to be approved, hers was worse but that's why she had me. But since I am floating two car loans I was told that I could not float a third one even though I am able to without breaking a sweat. Now we know this is is crap because we were working with another dealership on our backup and this dealership (while it took 2 days) had no trouble getting us financing. They went above and beyond to make the sale knowing it was important to us. Frontier could not even be bothered which is why they told us the 3 loan LIE. While it is true that I didn't sign the loan yet from the other dealership, I will be signing it within the next day or so and I am completely disgusted with this dealership. If you want to make something work you keep trying till you do. This dealership may have 5 star reviews but it is not in MY OPINION worth your time or effort. Apparently you also need to have lots of money and a million other co-signers in order to get credit here. DO NOT GO HERE or bother trying. If a dealership can't be honest about loans and about the fact they don't even want to try, then what else are they lying about.? More
New F 150 Every one at Frontier Ford goes out of their way to make a vehicle purchase a good experience. They come up with a more than fair price every time I p Every one at Frontier Ford goes out of their way to make a vehicle purchase a good experience. They come up with a more than fair price every time I purchase a vehicle from them. More
Excellent service I had an excellent service experience at Frontier Ford. Tom was my service advisor. I had an issue with my transmission that was written up in a TSB. I had an excellent service experience at Frontier Ford. Tom was my service advisor. I had an issue with my transmission that was written up in a TSB. Another dealership I took it to said they couldn't duplicate the issue and that there was no TSB for it. Frontier looked up the TSB while I was there, replaced the parts the next day, and I haven't had an issue since. I'll definitely be back. More
John and Joe asked good questions to help narrow down what my needs were and then identified several options for consideration: they are very knowledgeable about the Ford product line. After a test dri what my needs were and then identified several options for consideration: they are very knowledgeable about the Ford product line. After a test drive, they provided several pricing options all reasonable. We struck a good deal and I would highly recommend working with them if you are in the market for a new Ford... More