Frontier Dodge Chrysler Jeep - Service Center

Repair Work I had to take my truck in for a problem with the ignition system not accepting my key fob. In a very timely manner, they had my ignition switch repla I had to take my truck in for a problem with the ignition system not accepting my key fob. In a very timely manner, they had my ignition switch replaced and truck back to tip top as it should be. Thanks John from service. More

Poor scheduling Went online, scheduled and appointment for which I received both text and email confirmation only to show up and the person at the service desk said t Went online, scheduled and appointment for which I received both text and email confirmation only to show up and the person at the service desk said they sjkerd no appointment and IF I still wanted service, it would be an hour and a half wait. Went with spirit dodge More

Accommodating Service department always willing to accommodate me with my!busy work schedule and employees in this department are trustworthy! Work performed on SUV Service department always willing to accommodate me with my!busy work schedule and employees in this department are trustworthy! Work performed on SUV always excellent. More

Happy with service They worked me in fairly quickly. I need my car for sales. I had to rent a car and they got me a great rate through the dealership. John was my serv They worked me in fairly quickly. I need my car for sales. I had to rent a car and they got me a great rate through the dealership. John was my service writer and easy to work with More

Just a disappointment John Sanchez would not return phone calls I made to inquire about the status of my vehicle. When he finally called me, he didn’t know the status and p John Sanchez would not return phone calls I made to inquire about the status of my vehicle. When he finally called me, he didn’t know the status and put me on hold to find out. The most frustrating experience was when he asked me to leave my vehicle overnight the third time but could not offer a loaner, thus leaving me without transportation to and from work, lunch, home, etc. I was shocked at his audacity. More

Service Department I left my car for service and it took 6 days to get it looked at and back to me no follow up calls from service advisors. I had to keep calling and pu I left my car for service and it took 6 days to get it looked at and back to me no follow up calls from service advisors. I had to keep calling and push to get my car bscj. More

Repairs From the time I made the appointment until the repairs were completed Christian kept me informed of the repairs to be made and any cost that I would b From the time I made the appointment until the repairs were completed Christian kept me informed of the repairs to be made and any cost that I would be responsible for. All repairs were completed and I have had no issues. More

Nothing special They’re hard to get ahold of, you’re lucky if you get someone the first time you call. We asked about getting our fuel filters replaced on our 2018 ra They’re hard to get ahold of, you’re lucky if you get someone the first time you call. We asked about getting our fuel filters replaced on our 2018 ram 2500 and they quoted us $460 which is $160 more than other dealerships. I’m not saying they do bad work but I’ll never go back to them. More

Great and responsive service Had to take my Jeep in for service. Team was helpful in giving estimates turn around time. I received a call later that afternoon on free tire rotat Had to take my Jeep in for service. Team was helpful in giving estimates turn around time. I received a call later that afternoon on free tire rotation still on file from purchase of Jeep. Frontier Serice met and exceed expectations. Thank you for your communication and friendly service. More

Jeep Service Good communication from the service advisor and mechanic. Very explicit with the issues and resolutions regarding my vehicle. Estimated time for diagn Good communication from the service advisor and mechanic. Very explicit with the issues and resolutions regarding my vehicle. Estimated time for diagnostic and get my vehicle ready was accurate. More