Frontier Dodge Chrysler Jeep - Service Center
Lubbock, TX
532 Reviews of Frontier Dodge Chrysler Jeep - Service Center
Good job All that works there does a great job. We have nevwr had a problem. We have been using them for both of our trucks. Thanks All that works there does a great job. We have nevwr had a problem. We have been using them for both of our trucks. Thanks More
Pleased: They worked on my daughters car. Checked for codes and did a software update and got her back on the road. Have bought many vehicles f They worked on my daughters car. Checked for codes and did a software update and got her back on the road. Have bought many vehicles from this dealership over the years. Have always be treated well. More
Quick apnd kind I showed for my first oil change without an appointment. The staff was kind enough to work me in and kept me in the loop through out this brief proces I showed for my first oil change without an appointment. The staff was kind enough to work me in and kept me in the loop through out this brief process. More
Easy, Simple, Friendly Took my Jeep in because the dealership said there was a safety recall on two parts. I bought my Jeep at another dealership & they never informed me of Took my Jeep in because the dealership said there was a safety recall on two parts. I bought my Jeep at another dealership & they never informed me of these in the past, whereas Frontier Dodge texts me whenever there’s a safety recall for a part on my Jeep. I’ve been through the Service department here a few times now & they’ve always been friendly & made sure my vehicle was perfect before I leave the dealership. They topped off my liquids, checked air filter qualities, & even checked the tires (all for free with the safety recall parts replacement too). Also, the shuttle van helped me get home & they had donuts in the waiting room too! More
Service was great. Was ready sooner than expected. Great job I was so pleased with rhe service. The people made me feel so special. The service was actually on point. I was a very satisfied customer. They even I was so pleased with rhe service. The people made me feel so special. The service was actually on point. I was a very satisfied customer. They even walked me roo my car.🤗 More
Service Took my pickup in cuz water pump was out. Found out it was a recall. They fixed it and two other recall items, and addressed another small issue. Very Took my pickup in cuz water pump was out. Found out it was a recall. They fixed it and two other recall items, and addressed another small issue. Very pleasant to work with and pretty fast too. More
Excellence Frontier Dodge has consistently provided excellent customer service experience each time I’ve been there for service on my challenger, i highly recomm Frontier Dodge has consistently provided excellent customer service experience each time I’ve been there for service on my challenger, i highly recommend this service dept. More
oil change It usually doesn’t take this long, but it took 2 hours for an oil change today. I would normally recommend this service, but today was way too long It usually doesn’t take this long, but it took 2 hours for an oil change today. I would normally recommend this service, but today was way too long of a wait, especially with an appointment. More
Key fob programming for a Fiat 124 Frontier technician was able to program an after-market key fob for my 2018 Fiat 124. Ruby was very helpful in facilitating the service time. The pric Frontier technician was able to program an after-market key fob for my 2018 Fiat 124. Ruby was very helpful in facilitating the service time. The price of programming ($130) is high in my opinion but I think it is pretty much industry standard and not significantly higher than most dealerships. Overall, I was very pleased. More
Disappointed I didn’t get my repair on my car I was billed for diagnostic testing which was $130 . My issue is when my car was returned back to me the mechanic ju I didn’t get my repair on my car I was billed for diagnostic testing which was $130 . My issue is when my car was returned back to me the mechanic just simply threw everything back in my car didn’t even clamp the cover. Or put coils back on. I expected my car to be returned back like when I brought it in. Look as if they could care less how they returned my car. I had intended to go back after I had enough money. But will not return now. Do not trust your mechanic. More