Back

Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
530 Reviews

530 Reviews of Frontier Dodge Chrysler Jeep - Service Center

Sort by
January 22, 2025

Poor communication, had to call several times myself for updates, only to be told another few days. More

by cnskeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
January 19, 2025

Not great but good experiences with this dealership. We love Jeeps so we dealt here. More

by I.cansino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
January 14, 2025

They have a major lack of communication when it comes to service work and their procedure More

by thomash0852
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alessio Miceli
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

It took 2 days and $1300 to replace the batteries in my diesel. It should have been a hour job. After the fact I called other mechanics and was quoted $800. There was no communication, it took 1.5 continu More

by gimmibeads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
December 05, 2024

Rudy was quick, friendly and went above and beyond to make my visit as pleasent as possible . More

by Steaton04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
December 05, 2024

Had a good experience with frontier I wasn’t able to get my car fixed cause warranty didn’t cover it. But the guy that helped understood everything and was very kind even gave me a diagnosis payment discoun More

by Katrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
November 22, 2024

I was traveling from Florida through Texas and needed an oil change. They were able to schedule me the same day and met all the time constraints that we had discussed. They also had a nice waiting area with More

by jef.amsbaugh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Haynes
November 14, 2024

John Sanchez did a wonderful job servicing the paperwork on my, Ram 2019 Dodge truck. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sanchez
November 06, 2024

We had a great experience with our scheduled service appointment today. The service department was friendly, efficient, and communicated well! More

by Boringce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
November 04, 2024

The service department at Frontier Dodge is top notch! They were great to work with and communicated with me every step of the way all the way through completion, which is rare these days! I’ll definite More

by rbilbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby and Andrew - Service
1
...