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Frontier Dodge Chrysler Jeep - Service Center

Lubbock, TX

4.2
548 Reviews

548 Reviews of Frontier Dodge Chrysler Jeep - Service Center

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August 16, 2025

The service team is exceptional. Mr Flores was my service rep and my mechanic was Tracy! They rock!! More

by Gary.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy and Mr Flores
Sep 02, 2025 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this great feedback! We're thrilled to hear that Mr. Flores and Tracy "rock!" We'll pass your kind words along to them and the rest of the team. We appreciate your business and look forward to seeing you again soon.

August 10, 2025

Excellent work getting a chronic issue addressed. The advisor contacted me as soon as a diagnosis was figured out. Got me on my way! More

by mbest1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 02, 2025 -

Frontier Dodge Chrysler Jeep responded

Thank you for the five-star review! We're glad to hear our team was able to diagnose and resolve that chronic issue for you and get you back on the road quickly. We appreciate your patience and your business.

August 08, 2025

Joe Lopez communicated what needs to be done. It took a while to get it done but he updated me. More

by Precious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe lopez
Sep 02, 2025 -

Frontier Dodge Chrysler Jeep responded

Thank you for your feedback. We appreciate you taking the time to let us know that Joe kept you informed throughout the service process. We understand that waiting for a repair can be frustrating, and we're glad to hear that his communication made a difference. We appreciate your business and look forward to serving you again.

April 16, 2025

Took the keeping for oil change, tire rotation and a tire with a slow leak. Mark checked me in, then kept me informed and updated. Quick service! The service team did a good job! More

by Laughlinkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service. 5 stars, Mark McCall
April 01, 2025

The experience was good they finished the job in a timely manner and they were kind. More

by Israel Espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
March 31, 2025

Very helpful,took care of everything without any problems will recommend to family and friends More

by Cringarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Knight
March 26, 2025

John kept in touch, identifyed the problem, and ensured the parts were delivered. He was also willing to discuss the issues with another deals hip to ensure a quick resolution. More

by Gemirving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
March 26, 2025

Very friendly staff, and so professional to work with, did factory repair on exact back window passenger side, fixed within hours, was such a relief as I was in town fir a class, and it was broken in the More

by lisaawesomehair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sanchez
March 22, 2025

Cheyenne is the best to work with always gets things done. Justin is great!!Always has time to answer your questions. More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Justin
March 14, 2025

After a week, I had to call for an update as they did not bother to reach out to me once diagnosed. At the end of three weeks, they will not answer the phone or return messages. Had to go in person and he ac More

by Randallbeasley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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