Frontier Dodge Chrysler Jeep

Very good. Gained a lot of knowledge I was very satisfied . I gained a lot of knowledge about several vehicles. I will be back for a future purchase. It was a very enjoyable experience I was very satisfied . I gained a lot of knowledge about several vehicles. I will be back for a future purchase. It was a very enjoyable experience More

Great customer service Great customer service, helped with every question I had and great insight on purchasing a vehicle. Friendly employee and very helpful, I definitely r Great customer service, helped with every question I had and great insight on purchasing a vehicle. Friendly employee and very helpful, I definitely recommend to others. More

Service department is very poor. The service department of Frontier is pretty bad. I purchased a new 2500 on July 5. Ordered a BakFlip bed cover to go on it as well as AMP running b The service department of Frontier is pretty bad. I purchased a new 2500 on July 5. Ordered a BakFlip bed cover to go on it as well as AMP running boards and bed step. When the Bakflip came in, it was the wrong one. Three weeks later, the correct one came in after I had to force the issue with the service department (this was an $800.00 purchase). The headliner started coming down around the sun roof. I took it in for service. They took pictures of the problem and told me they would have to get Chrysler to approved the repair. Over a week passed before I had to call them about a status. They told me it was approved and they would call me when it was in for me to schedule an appointment. Another two weeks passed, they had not called. I called and they said "Didn't we call you to schedule?". I scheduled for the following week. I dropped the truck off at 7:30 a.m. and was given a ride back to work. I was told it would be ready by the end of the day. I received a phone call around 4:00 p.m. saying that "We had a scheduling problem and will have to keep it another day." My salesman provided me a loaner. The vehicle was finally ready the next afternoon around 4:00 p.m. On my way home, the headliner popped off again. I sent my salesman a text. The next day the service department called me to bring it back in. I waiting for it about 20 minutes and thought everything was fixed. This past weekend, the headliner is coming loose again. I tried calling the service department this morning and was transferred 5 times by the operator and then the line went dead as if they hung up on me. More

Excellent! I recommend this dealership and I definitely recommend Mike Perez as your salesman, and Jacob Newman the Finance Manager to wrap things up, together t I recommend this dealership and I definitely recommend Mike Perez as your salesman, and Jacob Newman the Finance Manager to wrap things up, together they are a great combo. in fact, I have and since then my referrals have bought cars from Mike Perez, and Jacob finished the deal agreeing that the whole process was painless quick unlike other experiences other places. Mike is patient, and willing to keep showing you cars till you find the one you want. Be sure you ask for Mike Perez for great customer service. Jacob Newman, is a finance manager and is quick and very thorough. He made sure everything was understood, and gave some excellent advice for our next purchase. I definitely will be back!!! They also have a promotion *season passes for 2 to the Texas Tech home games* going on at this time which im sure will be ending soon so hurry up and go see these guys! More

Worst service ever! My experience has never been pleasant! Had to beg for documentation only to get something opposite of what they would tell me face-to-face or by phone My experience has never been pleasant! Had to beg for documentation only to get something opposite of what they would tell me face-to-face or by phone. I believe whole-heartedly that they just simply didn't want to deal with my car because it requires work to figure out what is wrong with it. I feel the service area is shady! I have made it a point to tell everyone I know about my experience and encourage them to not go there. I feel it was assumed that I would let it go simply because they say it's ok when it is apparent something is wrong with my new car. Very dissappointing to be told that "if there's not a light on, they can't diagnose anything." So unless the issue is obvious, it's a lost cause to go there.... I could go on and on about how ridiculous the reasons were that they gave me for not fixing my car, but I will only get frustrated all over again! I will never give them business again. More

Worst Service Experience Encountered Zero Stars.By far the worst service experience encountered. Take heed of this and other less than favorable reviews. Take your vehicle to this dealers Zero Stars.By far the worst service experience encountered. Take heed of this and other less than favorable reviews. Take your vehicle to this dealership at your own risk. I won’t detail the experience, because I don’t have the time or words to properly express my disdain. You have been warned! More

Two thumbs up!! My experience was awesome, I walked into the office & I immediately had help without having to ask for it! I knew what I wanted & I was taken to the c My experience was awesome, I walked into the office & I immediately had help without having to ask for it! I knew what I wanted & I was taken to the car that I asked for. Mark told me everything about the car that I needed to know & was super friendly! :) More

Excellent experience because of Mark McCall Frontier Sales Rep, Mark McCall, has been working with me to upgrade to a BMW for some time. He was patient with me and helped me find the exact car Frontier Sales Rep, Mark McCall, has been working with me to upgrade to a BMW for some time. He was patient with me and helped me find the exact car I was looking for. He brokered the deal in a fair and satisfying manner and I am extremely pleased with my BMW 335i. I have not purchased from Frontier before. As long as Mark McCall can be involved, Frontier will be my dealership of choice. More