Frontier Dodge Chrysler Jeep

Horrible service and communication Dropped a vehicle off on June 28 to have an ABS warning light checked. Still waiting on vehicle to be finished. Have had 0 phone calls from the servic Dropped a vehicle off on June 28 to have an ABS warning light checked. Still waiting on vehicle to be finished. Have had 0 phone calls from the service reps -- I have had to initiate all communication. And when I have done so, I have been passed off or given a company line about how the vehicle is being looked at ... since last Thursday. Really? More

Terrible communication. Issues not resolved. I took my 2014 Jeep GC in for a recall fix and issues with the AC not cooling. I told them I had a coupon for an AC service but also wanted them to ch I took my 2014 Jeep GC in for a recall fix and issues with the AC not cooling. I told them I had a coupon for an AC service but also wanted them to check the cause for a noise and why it wasn’t cooling. I was asked to bring it in at 7:30am on a Friday, so I did. At 5:15pm that same day I had not heard anything so I called them. They stated they were just finishing up the recall fix but hadn’t gotten to look at the AC yet I, reluctantly, left my Jeep overnight after they confirmed it would be ready the next day. By 3pm Saturday I still had not heard anything so I called them again. All they said was it was ready. I show up and ask what was wrong with the AC and all I’m told is that it cooled to 75* and that additional diagnosistics were needed. Why on earth did they not call and tell me this and ask if I wanted that done. Just because I had a coupon for the AC service didn’t mean that’s all I wanted done, especially when I specified the 2 issues I was having. I left a voicemail for a manager to call me and still have not received a call back (5:40pm on Monday). I will not take me vehicle back to this dealership nor would I recommend anyone take theirs to them. More

It was really good They were not pushy to buy. Very friendly and helpful. All the managers were helpful as well. The lady that help use was great answered all the questi They were not pushy to buy. Very friendly and helpful. All the managers were helpful as well. The lady that help use was great answered all the question we had. More

Grand Cherokee Buyer Just purchased a 2018 Grand Cherokee. Everyone in Sales and Finance were friendly, and easy to work with. I hope the Service is department is just as Just purchased a 2018 Grand Cherokee. Everyone in Sales and Finance were friendly, and easy to work with. I hope the Service is department is just as good. More

Cost of oil change..go else where Always had a good experience. However don't know What happened to their express oil change. Price of oil change outrageous. Never paid 75.O0 for oi Always had a good experience. However don't know What happened to their express oil change. Price of oil change outrageous. Never paid 75.O0 for oil change most 42.00. More

Tremendous salesman If I had not had a salesman that went above most, Kaleb Martin, I would not have gotten a car from frontier. The management here is never straightforw If I had not had a salesman that went above most, Kaleb Martin, I would not have gotten a car from frontier. The management here is never straightforward with the customer. Had a car stolen by another location same company by sailing a car sight unseen when knew there was a buyer, US, already driving the car over night.The financial guy Leroy was also fabulous!!! More

Oil change and vehicle point inspection The dealership made me aware of several things I will need to get serviced and took care of my change to synthetic oil for my higher mileage Ram Truck The dealership made me aware of several things I will need to get serviced and took care of my change to synthetic oil for my higher mileage Ram Truck. I’m also looking for a vehicle for a future driver in my family. Mark McCall showed us several males and models for a 1st time driver. We have purchased 3 new Dodge vehicles at Frontier and can’t think of going anywhere else to buy a car. More

Very disappointing and over charged. Took my challenger in to have the hood pins installed. Had already done half of work. I was charge over $288 to drill two holes and put the pins in t Took my challenger in to have the hood pins installed. Had already done half of work. I was charge over $288 to drill two holes and put the pins in the brackets I had already installed. They gave me a 7:30 am appointment for the sixth of June. Went to pick it up that afternoon, and was told nothing had been done to it. Wasn't ready until afternoon the 7th. Will never use this service department again or recommend it. One of the worst experiences yet. Very unhappy. We have purchased 3 challengers there, to be treated that way. Plus ordered a 4th. Should cancel it and go to another dealer. Hi way rip offs at work. Do not use them. More

Great Service! Great Car! When I first looked at vehicles I was not sure what I was gonna buy. Paul (salesman) let me know the ins and outs of all the cars I was interested in When I first looked at vehicles I was not sure what I was gonna buy. Paul (salesman) let me know the ins and outs of all the cars I was interested in looking at and that played a big factor in my final decision. He was very patient and listened to my needs and wants. The finance team worked hard to get me the car I wanted for a great price. Thanks for all the hard work. I would definitely go back and buy another vehicle from there and I would send anyone I know who is looking for a new whip to Frontier... More

Great experience. Tracey treated us well was fast friendly k nowledgeable. Got us exactly what we wanted. Knew alot about the vehicle. Was down to earth and honest nowledgeable. Got us exactly what we wanted. Knew alot about the vehicle. Was down to earth and honest More