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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.5
1,042 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,042 reviews

September 18, 2018

Happy with service They worked me in fairly quickly. I need my car for sales. I had to rent a car and they got me a great rate through the dealership. John was my serv More

by CissyP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 24, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

September 16, 2018

Just a disappointment John Sanchez would not return phone calls I made to inquire about the status of my vehicle. When he finally called me, he didn’t know the status and p More

by Ayperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Sanchez
Sep 17, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

September 16, 2018

Service Department I left my car for service and it took 6 days to get it looked at and back to me no follow up calls from service advisors. I had to keep calling and pu More

by Lgutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sonia
Sep 17, 2018 -

Frontier Dodge Chrysler Jeep responded

We sincerely apologize for your experience and want to help resolve this for you. Can you please contact our store and ask for our general manager, Rick Harrison? We hope to help make this right for you. Thank you.

September 16, 2018

Repairs From the time I made the appointment until the repairs were completed Christian kept me informed of the repairs to be made and any cost that I would b More

by JAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian Chen
Sep 17, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

September 15, 2018

Awesome dealership I shop at frontier dodge because this company goes out of their way to get you into a vehicle and goes beyond any other dealership. I recommend this c More

by Mklady4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the sales guy name but he was excellent
Sep 17, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

September 09, 2018

Nothing special They’re hard to get ahold of, you’re lucky if you get someone the first time you call. We asked about getting our fuel filters replaced on our 2018 ra More

by Texastorinado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sonia
Sep 10, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

September 08, 2018

Great and responsive service Had to take my Jeep in for service. Team was helpful in giving estimates turn around time. I received a call later that afternoon on free tire rotat More

by Tijerina3b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Alonzo
Sep 10, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

September 05, 2018

Fast process and friendly staff Jeremy was great to work with and made buying a car fast and easy. The Jeep Grand Cherokee is a great vehicle so far! Thank you More

by Nothamks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Meadows
Sep 06, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

September 04, 2018

Ver very grateful and happy very friendly staff..Ron Diaz Ron Diaz was very friendly and very helpful through out the whole process and getting us into the right vehicle for my family.. Thank you very much More

by Hectorarr42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Diaz
Sep 06, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

September 02, 2018

Jeep Service Good communication from the service advisor and mechanic. Very explicit with the issues and resolutions regarding my vehicle. Estimated time for diagn More

by aponjose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruby Aleman
Sep 06, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

Sep 06, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

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