Frontier Dodge Chrysler Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Happy with service They worked me in fairly quickly. I need my car for sales. I had to rent a car and they got me a great rate through the dealership. John was my serv They worked me in fairly quickly. I need my car for sales. I had to rent a car and they got me a great rate through the dealership. John was my service writer and easy to work with More
Just a disappointment John Sanchez would not return phone calls I made to inquire about the status of my vehicle. When he finally called me, he didn’t know the status and p John Sanchez would not return phone calls I made to inquire about the status of my vehicle. When he finally called me, he didn’t know the status and put me on hold to find out. The most frustrating experience was when he asked me to leave my vehicle overnight the third time but could not offer a loaner, thus leaving me without transportation to and from work, lunch, home, etc. I was shocked at his audacity. More
Service Department I left my car for service and it took 6 days to get it looked at and back to me no follow up calls from service advisors. I had to keep calling and pu I left my car for service and it took 6 days to get it looked at and back to me no follow up calls from service advisors. I had to keep calling and push to get my car bscj. More
Repairs From the time I made the appointment until the repairs were completed Christian kept me informed of the repairs to be made and any cost that I would b From the time I made the appointment until the repairs were completed Christian kept me informed of the repairs to be made and any cost that I would be responsible for. All repairs were completed and I have had no issues. More
Awesome dealership I shop at frontier dodge because this company goes out of their way to get you into a vehicle and goes beyond any other dealership. I recommend this c I shop at frontier dodge because this company goes out of their way to get you into a vehicle and goes beyond any other dealership. I recommend this company to everyone who is looking for a vehicle. I don’t shop in my home town of Carlsbad,NM because they don’t try to help you get into a vehicle. I always shop of of state. I highly recommend Frontier Dodge to all my friends and family More
Nothing special They’re hard to get ahold of, you’re lucky if you get someone the first time you call. We asked about getting our fuel filters replaced on our 2018 ra They’re hard to get ahold of, you’re lucky if you get someone the first time you call. We asked about getting our fuel filters replaced on our 2018 ram 2500 and they quoted us $460 which is $160 more than other dealerships. I’m not saying they do bad work but I’ll never go back to them. More
Great and responsive service Had to take my Jeep in for service. Team was helpful in giving estimates turn around time. I received a call later that afternoon on free tire rotat Had to take my Jeep in for service. Team was helpful in giving estimates turn around time. I received a call later that afternoon on free tire rotation still on file from purchase of Jeep. Frontier Serice met and exceed expectations. Thank you for your communication and friendly service. More
Fast process and friendly staff Jeremy was great to work with and made buying a car fast and easy. The Jeep Grand Cherokee is a great vehicle so far! Thank you Jeremy was great to work with and made buying a car fast and easy. The Jeep Grand Cherokee is a great vehicle so far! Thank you More
Ver very grateful and happy very friendly staff..Ron Diaz Ron Diaz was very friendly and very helpful through out the whole process and getting us into the right vehicle for my family.. Thank you very much Ron Diaz was very friendly and very helpful through out the whole process and getting us into the right vehicle for my family.. Thank you very much More
Jeep Service Good communication from the service advisor and mechanic. Very explicit with the issues and resolutions regarding my vehicle. Estimated time for diagn Good communication from the service advisor and mechanic. Very explicit with the issues and resolutions regarding my vehicle. Estimated time for diagnostic and get my vehicle ready was accurate. More