Frontier Dodge Chrysler Jeep

Purchase of Lincoln Navigator I have been looking for an Expedition or a Navigator for a few weeks. After being frustrated at several other dealerships I drove through the used lot I have been looking for an Expedition or a Navigator for a few weeks. After being frustrated at several other dealerships I drove through the used lot of Frontier Dodge. I was already bracing myself for the attack of the sales force when I stopped to look at two vehicles. Chris Rangel was my salesman today and was very nice and helpful. There weren’t any of the hard sale tactics I sometimes experience. I got what I thought was a good deal on a used vehicle and a decent trade value for my old vehicle. Chris was very helpful and tried to match the amount I offered. All in all it was a very pleasant experience at Frontier Dodge in Lubbock, Texas. More

Poor scheduling Went online, scheduled and appointment for which I received both text and email confirmation only to show up and the person at the service desk said t Went online, scheduled and appointment for which I received both text and email confirmation only to show up and the person at the service desk said they sjkerd no appointment and IF I still wanted service, it would be an hour and a half wait. Went with spirit dodge More

Awesome Carlos, Fabian and JD were awesome to work with. We enjoyed talking and dealing with them. They made our buying so much easier than we thought possibl Carlos, Fabian and JD were awesome to work with. We enjoyed talking and dealing with them. They made our buying so much easier than we thought possible. My wife hates car shopping but they made it easier for her. Thank you for being so thoughtful of your customers! More

Saleman We had a good experience and the salesman was very friendly and professional. What we like the most and was the most important was that he was not pus We had a good experience and the salesman was very friendly and professional. What we like the most and was the most important was that he was not pushy. More

Easy to buy Had a wonderful experience. Tracey Lee was great to work with and stayed on top of everything. The van is wonderful and I absolutely love it. Thank yo Had a wonderful experience. Tracey Lee was great to work with and stayed on top of everything. The van is wonderful and I absolutely love it. Thank you so much for making this the easiest car buy I have ever had! Diane Long More

Perfect truck No hassle and got me what i wanted. Could ask for a better experience Caroline did great super sales and was fast and efficient. Thanks everyone at No hassle and got me what i wanted. Could ask for a better experience Caroline did great super sales and was fast and efficient. Thanks everyone at Frontier More

Salesman Sam Bautista & Tyrone Christopher were awesome probably would not have purchased a vechicle if not for them!!!!! If your ever in the market for a new Sam Bautista & Tyrone Christopher were awesome probably would not have purchased a vechicle if not for them!!!!! If your ever in the market for a new/used car I highly recommend either of these two guys!!! More

Accommodating Service department always willing to accommodate me with my!busy work schedule and employees in this department are trustworthy! Work performed on SUV Service department always willing to accommodate me with my!busy work schedule and employees in this department are trustworthy! Work performed on SUV always excellent. More

Quick and hassle free I dealt with Andrew very thorough and polite nice to talk to will recommend to others for future vehicle purchases. Very happy about the process hass I dealt with Andrew very thorough and polite nice to talk to will recommend to others for future vehicle purchases. Very happy about the process hassle free More

Excellent sale person and excellent finace manager Mark, our sakesman was excellent and very professional and was very helpful in making us a new Ram owner. And Leroy, finance manager, was also very g Mark, our sakesman was excellent and very professional and was very helpful in making us a new Ram owner. And Leroy, finance manager, was also very good and made our experience a good one. However, Mark and Leroy, were the only people we came in contact with at Frontier Dodge. We are not complaining but we were disappointed in other people at the dealership. Windshield washer reservoir held nearly a gallon of washer fluid and we have not used the windshield washer yet. When I was checking the truck over inside I literally found little piles of sand on the back seat head rest. This morning I checked the fluid levels and found all fine except for the windshield washer reservoir. Then I checked the tire pressure. None of the tires had the same or even close to same pressure. And nine had the recommended pressure of 39 psi on the door sticker. Instead the following pressures were found: 31, 37, 46, 41. I noticed a “rolling effect” driving home Monday, but blamed it on the road. After I corrected the air pressure to 39 psi I took it for a test drive. Rode like a completely different vehicle. It was very smooth and controllable. We now love the ride and our new 2018 Ram 1500 SLT Crew Cab 4x4! Again the efforts in making us happy were excellent from Mark and Leroy. But someone in the dealership process did not do their job(s). Clyde and Jeannine McKimmey More