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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.5
1,042 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,042 reviews

December 07, 2018

Service Great service from my advisor John sanchez met my needs and provided details and provided a ride and then a loaner when determinded car wouldn’t be re More

by David651256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John sanchez
Dec 07, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

December 06, 2018

Very rewarding Used the internet to look and someone was assigned to me. The salesperson did all the “leg” work I even allowed the salesperson to pick out the vehicl More

by Golfman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Islas
Dec 07, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

November 30, 2018

Great service! Ruby helped me from start to finish! Techs got us diagnosed quickly and recall fixed immediately! Great job guys! I know where to go with future issue More

by Mama Minga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruby
Dec 07, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

November 29, 2018

AMAZING SERVICE! My sister was looking for a new vehicle. Jeremy Meadows our sales person was so good at just reading the situation. He was not all over us and allow More

by Jenn4002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Meadows
Nov 29, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

November 27, 2018

Excellent personal Felt like everyone was being honest. Did not pressure us when we went to the car to think. Worked hard to get the payments where we needed them. More

by Cowboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Featherston, mr. Fish
Nov 28, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

November 20, 2018

Efficient Service people were fast, efficient and very helpful. We are from out of town and they took very good care of us. Extremely informative. Unfortunately More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina and her manager in service
Nov 20, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

November 20, 2018

New Purchase Excellent customer service! There is no need to look anywhere else. Clearly, they know how to work for people. I plan to keep future purchases with More

by JFlores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

November 16, 2018

Excellent service and feedback about service The advisor was extremely knowledgeable and was able to provide me options for service and to take care of the issues. Was in and out in an hour for More

by MNunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Nov 16, 2018 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

November 07, 2018

Very pleased I scheduled my repairs and everything went as planned I was kept informed threw the repairs by phone Very pleased with repairs and service experie More

by Storm1969$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Nov 09, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

November 07, 2018

Disappointing we were so disappointed that we were told once we purchased the vehicle that things are wrong with it they would go back and fix then we were told the More

by Richie806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leroy Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

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