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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.5
1,042 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,042 reviews

February 02, 2019

Professional Service First experience with the Service Department at Frontier DCJ was super. Very courteous and professional. Service was quick with limited wait time as p More

by TylerT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian
Feb 05, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

January 29, 2019

Oil Change Great service in a short time. Definitely an improvement on my last experience at that dealership. Will go back for the service for my car in the fut More

by odessa1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SONIA
Jan 31, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

January 26, 2019

Awesome experience at Frontier Dodge This makes my fourth vehicle to purchase at Frontier. Everytime has been a good customer experience for me. They take time to listen to the needs of t More

by Docf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Casada
Jan 31, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

January 22, 2019

Service department Took vehicle twice for squealing breaks after I bought the longhorn brand new. The guy heard it slightly but sometimes it won’t do it and sometimes it More

by Dustin
Recommend Dealer
No
Employees Worked With
Caroline
Jan 25, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

January 21, 2019

Recall Took more time to do the recall than they thought John Sanchez did an outstanding job helping me and keeping the shop working on the recall items More

by Vacario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Jan 21, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

January 21, 2019

Repair Very helpful! My vehicle was under warranty and they fixed the rattle noise. I appreciate them for prompt and honest service. Thank you for your kind More

by Mrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Jan 21, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

January 21, 2019

Quick Service for Stranded Motorist John and the Service Department at Frontier Dodge did an exceptional job of assisting a stranded motorist. On my business trip to Lubbock (240 miles f More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sanchez
Jan 21, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

January 15, 2019

Excellent service from all and the service advisor was wonde We really appreciate the professionalism and courtesy of all employees, especially John, the service advisor. The service was prompt and the quality o More

by Sperrygolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, the service advisor
Jan 21, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

January 15, 2019

Excellent Service Had recalls for my Ram truck so I called for an appointment. Also needed a spare fob. Received a call less than 6 hours later that it was ready! Ver More

by LikemyRam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Chen
Jan 21, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

January 10, 2019

The sales person was very knowledgeable and friendly Sam Bautista was very professional and kind that was the best car sale I’ve ever had. My granddaughter bought a new Jeep the week before I did from Sa More

by Sludog
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Sam Bautista
Jan 11, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

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