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Frontier Dodge Chrysler Jeep
Lubbock, TX
1,042 Reviews
Welcome
Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition.
You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure!
If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,042 reviews
February 14, 2019
Service was great. Was ready sooner than expected. Great job I was so pleased with rhe service. The people made me feel so special. The service was actually on point. I was a very satisfied customer. They even I was so pleased with rhe service. The people made me feel so special. The service was actually on point. I was a very satisfied customer. They even walked me roo my car.🤗 More
by lbk123
February 14, 2019
Service Took my pickup in cuz water pump was out. Found out it was a recall. They fixed it and two other recall items, and addressed another small issue. Very Took my pickup in cuz water pump was out. Found out it was a recall. They fixed it and two other recall items, and addressed another small issue. Very pleasant to work with and pretty fast too. More
by Bodine
Employees Worked With
Ruby in service
February 11, 2019
Excellence Frontier Dodge has consistently provided excellent customer service experience each time I’ve been there for service on my challenger, i highly recomm Frontier Dodge has consistently provided excellent customer service experience each time I’ve been there for service on my challenger, i highly recommend this service dept. More
by Jeep353
Employees Worked With
Sonia Chen
February 08, 2019
oil change It usually doesn’t take this long, but it took 2 hours for an oil change today. I would normally recommend this service, but today was way too long It usually doesn’t take this long, but it took 2 hours for an oil change today. I would normally recommend this service, but today was way too long of a wait, especially with an appointment. More
by CarGal
Employees Worked With
February 08, 2019
Key fob programming for a Fiat 124 Frontier technician was able to program an after-market key fob for my 2018 Fiat 124. Ruby was very helpful in facilitating the service time. The pric Frontier technician was able to program an after-market key fob for my 2018 Fiat 124. Ruby was very helpful in facilitating the service time. The price of programming ($130) is high in my opinion but I think it is pretty much industry standard and not significantly higher than most dealerships. Overall, I was very pleased. More
by kdpratas
Employees Worked With
Ruby
February 06, 2019
Disappointed I didn’t get my repair on my car I was billed for diagnostic testing which was $130 . My issue is when my car was returned back to me the mechanic ju I didn’t get my repair on my car I was billed for diagnostic testing which was $130 . My issue is when my car was returned back to me the mechanic just simply threw everything back in my car didn’t even clamp the cover. Or put coils back on. I expected my car to be returned back like when I brought it in. Look as if they could care less how they returned my car. I had intended to go back after I had enough money. But will not return now. Do not trust your mechanic. More
by 2019screamingmad
Employees Worked With
John S
February 05, 2019
Great Service 😀 Very friendly staff!! Glad I got my Jeep from here! Sonya was awesome when I went to get my oil change! & Tracy helped me to get into my new Jeep! Very friendly staff!! Glad I got my Jeep from here! Sonya was awesome when I went to get my oil change! & Tracy helped me to get into my new Jeep! More
by Arenas17
February 05, 2019
Great customer service and prompt friendly service The service advisor was prompt in getting my car in the shop and they used reminders to inform me of the service progress of my vehicle. The service advisor was prompt in getting my car in the shop and they used reminders to inform me of the service progress of my vehicle. More
by Fruiz
Employees Worked With
Sonja
February 04, 2019
Great service They did a good job and are very helpful and courteous.The only problem that I experienced was when getting picked up by the courtesy car,the driver They did a good job and are very helpful and courteous.The only problem that I experienced was when getting picked up by the courtesy car,the driver had to pick up 2 other people on the way and my son had already been waiting on me over an hour for me to pick him up from his place of work. More
by The great one
Employees Worked With
John Sanchez
February 02, 2019
Recalls Had several recalls and a few cosmetic issues that were fixed one of the cosmetic issues was the end cap on a running board. They repaired it free of Had several recalls and a few cosmetic issues that were fixed one of the cosmetic issues was the end cap on a running board. They repaired it free of charge. Wife ran over something and damaged the running board they did not have to repair it at no cost. This extra mile step shows me Billy and his team really care. Great job More
by Ram man
Employees Worked With
Billy in the service department
