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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.5
1,043 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,043 reviews

June 04, 2019

Customer Service Bought new 2015 Jeep, had no problems. Had a screw fall out of the sound bar today and stopped to see if they could screw it back in. Keep in mind More

by JeepOwner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sonya
May 31, 2019

2007 Dodge Sprinter Expensive, time-consuming replacement of turbocharger did not resolve the problem & was possibly unnecessary. The technician didn't seem to have exper More

by arvee er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Sanchez
May 31, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

May 30, 2019

Amazing service! Knowledgeable, incredibly helpful. Mr. Christopher takes the time to find exactly what you’re looking for and walks you through everything. Hands down More

by Jamielu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

May 29, 2019

Easy to work with Frontier has always been easy to work with and helpful in finding the cars we want for our family. They are friendly and helpful and work with you to More

by LbkPrincess123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thailan
May 29, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

May 28, 2019

Could of had better service. We went in to fill out paper work because they said they found truck we wanted. Then they took about 2 1/2 hrs trying to locate other trucks because t More

by Isaac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
May 29, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

May 24, 2019

Quick and great service On short notice before a long Holliday weekend. Billy in the Service Department got me in and taken care of. Thank you again !! looking forward workin More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
May 29, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

May 22, 2019

Great team at Frontier! They were so patient with and worked with us to get the best deal. We got exactly what we wanted! We went in just looking at grand cherokees and Duran More

by Hesthersim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Wilkerson
May 29, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

May 20, 2019

Kept me up to date Kept me inform on the progress. It took a little longer than what I expected. So far the problem is fix and the A/C works without any problems. More

by Sleepy20041
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia
May 20, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

May 16, 2019

Great customer service awesome staff very friendly clean-cut well-dressed service area was real clean in order waiting room and restrooms for real clean very helpful staff More

by Mcruz1872!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert perez
May 20, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

May 14, 2019

excellent. A very good experience. It took a real long time to get the process completed. I enjoyed the treatment and concern in helping us with what we were loo More

by Martini in the Morning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl O'Quinn
May 20, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

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