Frontier Dodge Chrysler Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Caroline George Caroline has went above and beyond to find me what best fits me and make my purchase a comfortable one! She is a great sales rep! Will do business aga Caroline has went above and beyond to find me what best fits me and make my purchase a comfortable one! She is a great sales rep! Will do business again!!! More
Recalls Didn’t listen to my problems of what was wrong with my truck. .. I told them everything that was wrong and only a half was done and now I to take a da Didn’t listen to my problems of what was wrong with my truck. .. I told them everything that was wrong and only a half was done and now I to take a day off work to bring it back ,. More
Great job fixing my Jeep and getting her back to me! The parts were later arriving for my recall than expected; however, once they were ready so was my baby! She was returned to me by the end of the day. The parts were later arriving for my recall than expected; however, once they were ready so was my baby! She was returned to me by the end of the day. More
Great folks on the ball Folks were great and courteous they thought it would possibly be an hour and half and it wasn’t even quite 45 minutes later when they called and said Folks were great and courteous they thought it would possibly be an hour and half and it wasn’t even quite 45 minutes later when they called and said my truck was ready. 👍 More
Recall visit I called and got an appointment within 2 days for a recall on my Jeep. John texted soon after I left the Jeep at the dealership to let me know he cou I called and got an appointment within 2 days for a recall on my Jeep. John texted soon after I left the Jeep at the dealership to let me know he could be reached at anytime for questions. I left it for a few days while I went out of town and when I returned it was ready. The people were helpful and the process was easy. More
Fixing breaks on new vehicle Very disappointed with service department accept for Billie. It has been five months for them to fix my breaks and they still haven’t fixed the proble Very disappointed with service department accept for Billie. It has been five months for them to fix my breaks and they still haven’t fixed the problem. They are well aware they still squeal while stopping intermittently. At first they didn’t believe me and finally a recall or whatever they call it came out and they fixed the rear problem I assume but the front breaks still make noise as well. It’s getting ridiculous and I hope they resolve it. I even resorted to trading it in if I wasn’t upside down. This is a brand new nice long horn edition 2019 and the problem still exists. Very disappointed in them. They kept saying they had the parts theblast three times I brought it in and of course they didn’t. Finally the breaks came for the back calipers as well but the front still makes noise. Hopefully it will get resolved I will never buy another ram unfortunately due to the service I have received. More
Excited My overall experience was good. Darryl was a fantastic sales person he was patient generous and extremely helpful in what I was looking for and giving My overall experience was good. Darryl was a fantastic sales person he was patient generous and extremely helpful in what I was looking for and giving me options on what I could and couldn’t get. More
Lovington nm We had a recall to be taken care of our local dealership wasn’t able to get us in for 4 weeks when we called, called frontier in Lubbock they told us We had a recall to be taken care of our local dealership wasn’t able to get us in for 4 weeks when we called, called frontier in Lubbock they told us bring it right in which we did and had it taken care of promptly.? More
Top Notch! Phenomenal customer service. Happy employees and very efficient. They were attentive and punctual which is exactly what you want when dealing with a d Phenomenal customer service. Happy employees and very efficient. They were attentive and punctual which is exactly what you want when dealing with a dealership. Highly recommend to everyone! More
Leasing a new vehicle I picked out the vehicle I wanted, they made it happen. Thanks to the awesome teams there who work very hard to get the deal done. I picked out the vehicle I wanted, they made it happen. Thanks to the awesome teams there who work very hard to get the deal done. More