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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.5
1,043 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,043 reviews

June 27, 2019

Caroline George Caroline has went above and beyond to find me what best fits me and make my purchase a comfortable one! She is a great sales rep! Will do business aga More

by Booboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

June 24, 2019

Recalls Didn’t listen to my problems of what was wrong with my truck. .. I told them everything that was wrong and only a half was done and now I to take a da More

by Hockey7248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Ruby
Jun 28, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

June 19, 2019

Great job fixing my Jeep and getting her back to me! The parts were later arriving for my recall than expected; however, once they were ready so was my baby! She was returned to me by the end of the day. More

by Ginger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy and Jack
Jun 28, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback! If you have any other questions or need anything else from our staff, please don't hesitate to ask! :)

June 13, 2019

Great folks on the ball Folks were great and courteous they thought it would possibly be an hour and half and it wasn’t even quite 45 minutes later when they called and said More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy service provider
Jun 14, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

June 12, 2019

Recall visit I called and got an appointment within 2 days for a recall on my Jeep. John texted soon after I left the Jeep at the dealership to let me know he cou More

by Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jun 14, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

June 11, 2019

Fixing breaks on new vehicle Very disappointed with service department accept for Billie. It has been five months for them to fix my breaks and they still haven’t fixed the proble More

by Dustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Caroline George
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

June 10, 2019

Excited My overall experience was good. Darryl was a fantastic sales person he was patient generous and extremely helpful in what I was looking for and giving More

by Reyes DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate that we could earn your business at our dealership! We hope you enjoy your new vehicle! :)

June 08, 2019

Lovington nm We had a recall to be taken care of our local dealership wasn’t able to get us in for 4 weeks when we called, called frontier in Lubbock they told us More

by Scott @ lovington63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John service advisor
Jun 10, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

June 05, 2019

Top Notch! Phenomenal customer service. Happy employees and very efficient. They were attentive and punctual which is exactly what you want when dealing with a d More

by Lpowell7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Powell
Jun 07, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

June 05, 2019

Leasing a new vehicle I picked out the vehicle I wanted, they made it happen. Thanks to the awesome teams there who work very hard to get the deal done. More

by RebelRam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pineda, & Justin
Jun 07, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

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