Frontier Dodge Chrysler Jeep

Great experience!! Tyron Christopher!!! Thank you so much for the help with my new Jeep! This guy works as hard as he can to make it the best experience for his costumer Tyron Christopher!!! Thank you so much for the help with my new Jeep! This guy works as hard as he can to make it the best experience for his costumers!!! Would recommend anyone and everyone to him!!! More

Best dealership around Lubbock When looking for a vehicle this is the place to go! The service is extremely friendly and the service department is awesome! I have not had any issues When looking for a vehicle this is the place to go! The service is extremely friendly and the service department is awesome! I have not had any issues! More

TERRIBLE Had to get my engine replaced (flooded it with water). Started off great, but they quoted the time to repair about 2 weeks too short and kept having t Had to get my engine replaced (flooded it with water). Started off great, but they quoted the time to repair about 2 weeks too short and kept having to tell me it would have to be a couple more days for almost a month. Parts that were not broken, were suddenly broken even though they weren’t affected by the flooding and were working until I brought it to the shop. Wouldn’t recommend unless you like being without a car for a month More

Expedited Sevice I had family emergency and needing to dive 12 hours. Took my Durango in for oil change without an appointment. They checked everything on vehicle to e I had family emergency and needing to dive 12 hours. Took my Durango in for oil change without an appointment. They checked everything on vehicle to ensure my safe trip. Excellent customer service. More

Great sale rep and easy to work with My sale rep was very professional, courteous and easy to with. He demonstrated the vehicle, answer every question and push hard to put us in the vehi My sale rep was very professional, courteous and easy to with. He demonstrated the vehicle, answer every question and push hard to put us in the vehicle we wanted. I would highly recommended Fabian Gomez More

Room for improvement My perfect scores are for Andrew Solis, and Jeff Pineda in the sales department. Service department is horrible at best. We purchased are vehicle at F My perfect scores are for Andrew Solis, and Jeff Pineda in the sales department. Service department is horrible at best. We purchased are vehicle at Frontier and had the best experience with Andrew, it’s been a year and the a/c had stopped blowing cold we have three children two under the age of two. After three consecutive weeks of 100 degree weather and being told the vehicle could not come in for service we were able to get an appointment. We dropped the vehicle off as soon as the dealer opened and we’re told the issue would be resolved. We notified, Kristian the advisor, we had purchased the extended warranty through ethos at the dealership and would like to try to utilize it. At 3pm 7hrs later we were told the vehicle only needed Freon and the cost would be 250 dollars!! When we asked about the warranty Kristian told us the warranty company was closed and probably wouldn’t cover it anyways! Also, I texted the number that was texted to me at 11am to find out if the extended warranty covered the issue and never got a response from Kristian. After calling the extended warranty company we found out they were open all day but had recently closed for the day and were never contacted to find out if the issue would be covered or not. After contacting Andrew and Jeff all are concerns were immediately addressed and and a fair compromise was agreed upon. We can not thank Andrew and Jeff enough and are business with Frontier Dodge is solely because of them and will continue as long as they are employees at Frontier THANK YOU gentleman!!!!!!! More

Great customer responsiveness Purchasing our vehicle at Frontier was an overall very simple process. They matched our needs, budget, and desires perfectly. Overall, they made a t Purchasing our vehicle at Frontier was an overall very simple process. They matched our needs, budget, and desires perfectly. Overall, they made a typically challenging process very smooth and positive. More

Awesome Great people awesome service was very satisfied I would like to thank this dealership for making everything I wanted into consideration as of now I am Great people awesome service was very satisfied I would like to thank this dealership for making everything I wanted into consideration as of now I am very happy More

Great Oil change at Frontier Dodge Arrived at Frontier Dodge on 9 July at 0850 for a routine oil change, service guy Billy took care of me from the start. He had mentioned it would be Arrived at Frontier Dodge on 9 July at 0850 for a routine oil change, service guy Billy took care of me from the start. He had mentioned it would be approximately an hour tops and I didn’t believe him, as to most dealers take forever. But at 1000, my truck was complete and everyone was professional. I’m military so hence the military time I used in previous sentence. More

New pick up buying experience was great here no hassle We were from out of town most was done over the phone the experience was great along with the service that was provided and will return in the future We were from out of town most was done over the phone the experience was great along with the service that was provided and will return in the future More