Frontier Dodge Chrysler Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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DISHONEST & LAZY SERVICE CENTER! Do NOT service your vehicle at Frontier if you are under warranty and/or are expecting HONEST service!!! I bring mine in for a specific reason, the Do NOT service your vehicle at Frontier if you are under warranty and/or are expecting HONEST service!!! I bring mine in for a specific reason, they refuse to put eyes or hands under the hood. They will refuse to check and utilize your warranties, EVEN IF YOU REQUEST and make u pay out of pocket (which I’m getting a partial refund from the warranty company cause what THEY did WAS covered, I had to throw a fit for the rep to pull up my warranty info). I had to bring my vehicle back a SECOND TIME for the SAME BUT WORSE issue I brought it in originally. STILL refuse to put eyes or hands on the issue, try to charge AGAIN for something that is covered, tell me it takes 2 hours to update yet vehicle was ready in 45min🤔. They will alter your mileage on ppw. Had to move my vehicle to ANOTHER dealership since they refuse to look at the original issue (which was STILL happening in the short drive across town). NOW I have to pay ANOTHER diagnostics fee which Frontier should be responsible for, low and behold Spirit FOUND THE ISSUE BY SIMPLY PUTTING EYES AND HANDS ON THE ISSUE LIKE I REQUESTED!!!! This has been a month long FRUSTRATING ORDEAL! Go to Spirit Auto on Ave Q for GREAT HONEST SERVICE!!!! EMPHASIS ON THE HONEST!!!! More
Very professional, went over all information precisely very detailed broke everything down to make sure I understood very very content with my purchase. very detailed broke everything down to make sure I understood very very content with my purchase. More
No one at this dealership seems to have any interest in providing customer service…..from the receptionist that answers the phone to the service reps. It’s hard to get communication from anyone. I was su providing customer service…..from the receptionist that answers the phone to the service reps. It’s hard to get communication from anyone. I was supposed to have a recall repaired and they just did an update…I am still having an issue with my screen. More
Everything went perfect thank you for your business will see you soon once again thank you see you soon once again thank you More