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Front Royal Ford - Service Center

Front Royal, VA

4.5
439 Reviews

439 Reviews of Front Royal Ford - Service Center

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July 10, 2020

Dealt with them when Shenandoah Ford. People and management have changed a lot but service is usually always good. Experiences are usually as expected. I actually walked around the whole lot the oth More

by pudduck
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink
Jul 16, 2020 -

Front Royal Ford responded

We are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 03, 2020

Did a good job except they could of run my truck through the complimentary car wash. I had oil changed ties rotated and replaced a broken fuel water separator drink plug it was all done in a timely manner. More

by kfauver3580
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Front Royal Ford responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

June 29, 2020

It’s pleasure working with Mike. Get all my services done at Front Royal Ford. Always gets my vehicle done in a timely fashion. Thanks More

by imrbutters1
Recommend Dealer
Yes
Employees Worked With
Michael Seal
June 29, 2020

Brought my vehicle in for a check engine light. I didn't have appointment, Mike insured me they could take a look at. Got my car fixed. More

by William
Recommend Dealer
Yes
Employees Worked With
Michael Seal
June 29, 2020

Always at great experience at Front Royal Ford with Mike! He goes out of his say to make sure things are done! It's always a pleasure! More

by lisa.k.seal
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Jul 01, 2020 -

Front Royal Ford responded

Lisa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 29, 2020

MR. Seal was very professional, and kept me up to date with everything going on with my vehicle. I would recommend to anyone needing service work go to Front Royal Ford and ask for Mike Seal. More

by messymarvin10
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Jul 02, 2020 -

Front Royal Ford responded

Messy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're looking forward to your next visit with us!

June 29, 2020

Mike was awesome! He helped me figure out what was wrong and told me what I needed to do to fix it. He was courteous and professional. I would highly recommend!! More

by Christina Carver
Recommend Dealer
Yes
Employees Worked With
Michael Seal
June 29, 2020

Brought my 2017 Ford Explorer in for a shutter while driving. They found out my torque converter had failed. Mike and the techs at front Royal Ford got me taken care of More

by JBrown
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Jul 01, 2020 -

Front Royal Ford responded

Hi! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Thank you and take care!

June 26, 2020

Fast and efficient The folks at the dealership always treat us well. Work gets done quickly and they call us to know every time when the vehicle is done More

by ramorton2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Whittaker, Michael Seal
June 26, 2020

I brought my vehicle in for a oil change and va inspection. Mike was very helpful and efficient. They got my vehicle done in a timely fashion. Always bring my vehicles there More

by JBrown
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Jul 01, 2020 -

Front Royal Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Front Royal Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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