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Fritts Ford
Riverside, CA
973 Reviews
Why Should Drivers in the Corona, San Bernardino, Moreno Valley and Fontana Areas Choose Fritts Ford?
Of course, there are many reasons, but perhaps the most important is the incredible service we offer. From taking our time to ensure our customers have the best car buying experience when choosing a new Ford model, to making sure each of our clients obtain the car loan and Ford lease that he/she is most comfortable with, our commitment to you is unsurpassed.
From the latest selection of new Ford models, to our incredible variety of used cars for sale here in Riverside, Fritts Ford likely has a model that will perfectly suit your personal style. And, of course, our friendly auto gurus are happily on hand to answer any questions you may have, as well as provide information about that model you're eyeing.
Fritts Ford provides much more than new and used vehicles, however. Current Ford owners love our onsite car service and maintenance center. Employing only highly trained technicians that use genuine Ford parts from the manufacturer, we make servicing your vehicle a simple, pleasant experience.
From your initial auto search online until you drive off of our lot in your new or pre-owned vehicle, Fritts Ford is excited to be your preferred auto partner. If you're interested in any of our incredible products or services, don't hesitate to contact us online or by phone, or simply swing by our convenient 8000 Auto Drive Riverside, California location, today. We look forward to meeting you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 973 reviews
October 17, 2010
It took them 6 weeks to fix my truck. They have terrible communication. They don't care what your time line might be. They dont do what they say they will do. They repaired the rear differential three times communication. They don't care what your time line might be. They dont do what they say they will do. They repaired the rear differential three times before they got it right. They will call you, tell you that the vehicle is done, and you get there, and find that it is not done. The service reps do not have a clue why they are there More
by rmballantyne
Employees Worked With
Kile Kline, Ingrid, Don Tucker
July 16, 2010
I recently had my 2007 Ranger in for service. It spun the gears in the differential. They fixed it. My problem is this: My son had left his Ipod touch and Ipod video in the truck. When I picked up the truck, gears in the differential. They fixed it. My problem is this: My son had left his Ipod touch and Ipod video in the truck. When I picked up the truck, they were gone. Fritts ford will not reimburse me for the loss. MAKE SURE YOU DON'T LEAVE ANYTHING OF VALUE IN YOUR VEHICLE WHEN GETTING IT REPAIRED AT FRITTS FORD!!! More
by socalsnows
Employees Worked With
Rick (service adviser), Kyle (service manager), Rebecca (cust service manager)
July 14, 2010
I recently purchased a 2007 Ford Focus from them. In less than two weeks, the rear suspension started making a very loud squeaking sound. I took it back to them, and my HORRIBLE service adviser, Angie Schnid than two weeks, the rear suspension started making a very loud squeaking sound. I took it back to them, and my HORRIBLE service adviser, Angie Schnider, told me that it was a brake line rubbing on the suspension, and that they fixed it. AS SOON AS I GOT HOME, the suspension started squeaking again. I looked under the car to find the brake line they were talking about coated in grease, which has now stained my driveway (thanks again Fritts). I took it back and went on a test drive with one of the shops foremen, who told me there was a problem with the suspension and that they would fix it. Well, TWO DAYS AND FIFTEEN MILES OF TEST DRIVES LATER (that's right15 miles), they tell me that there's no squeaking sound that anyone can find, and that they can't do anything. Every time I had to call and speak with Angie Schnider, she either wasn't there, in her office with a customer (for three hours), or didn't know the answer and had to transfer me to someone else. After going down there and letting them know what I thought about this whole situation, I tried making the rear suspension squeak, and I couldn't. So I took it home hopeful that the problem was actually fixed, and within about five hours, the suspension began to squeak again. I looked under the car to find a MASSIVE amount of WD-40 coating my rear suspension. To me, that sounds like someone heard the problem and tried to cover it up, not "we couldn't find anything wrong." Then why is the rear end of my car coated in grease? Oh, and they overcharged me by $11. I know, not alot, but still. MY FAMILY HAS PURCHASED THREE CARS FROM THEM IN THE PAST FIVE YEARS, INCLUDING A BRAND NOW COBRA. WE WILL NEVER GO BACK, AND WILL DO EVERYTHING IN OUR POWER TO KEEP PEOPLE AWAY FROM THEIR HORRIBLE SERVICE. More
by omegarunner200
Employees Worked With
Angie Schnider
