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Fritts Ford
Riverside, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Terrible service. They've kept my car hostage for 3 weeks and counting. The service advisor Steve tried to lie and tell me that couldn't duplicate the problem I repor They've kept my car hostage for 3 weeks and counting. The service advisor Steve tried to lie and tell me that couldn't duplicate the problem I reported after 4 days but that was a lie because I can view the status of my car online which shows they didn't even turn it on for a week. The manager of the service dept even admitted that much. It's bad enough they can't fix my car but they need to stop taking appointments if they aren't able to even start work on a car for over a week. After they told me how backed up they were I went to their website and it showed dozens of available appointments 2 days later. Who's the genius in charge over there? I also bought the car there and the sales manager Nick tried to bait and switch me on a car I ordered online. The marketing manager stepped in to resolve the issue, but nice try Nick! More
Great experience purchasing from Fritt's Ford. The staff was friendly, and our salesperson Frank was great! He made us feel comfortable and was very thorough with everything. The staff was friendly, and our salesperson Frank was great! He made us feel comfortable and was very thorough with everything. More
The Financial Department was extremely patient with us as my daughter read through everything and asked questions. They had absolutely no problems with very patiently explaining all questions! my daughter read through everything and asked questions. They had absolutely no problems with very patiently explaining all questions! More
It was a great experience. Excellent customer service, and a smooth process I would definitely recommend. Excellent customer service, and a smooth process I would definitely recommend. More
Excellent dealership. I’ve done business with them for over 29 years , and always been satisfied. Service dept is great also. I’ve done business with them for over 29 years , and always been satisfied. Service dept is great also. More
Car was really messy, up sale contract, poor trad-in deal. Poor first purchase experience. deal. Poor first purchase experience. More
I got very good service from this Ford dealership. ..I was so please .that I went to return my old ford ..for a new one. With no problem.. ..I was so please .that I went to return my old ford ..for a new one. With no problem.. More
From driving onto the dealership parking lot, to leaving I was treated nicely and taken care of with regards to test driving my NEW BRONCO to ending with finance it was a smooth purchase. I was treated nicely and taken care of with regards to test driving my NEW BRONCO to ending with finance it was a smooth purchase. More
I purchased a vehicle July 15. rear passenger window fell off, it’s at the service dept. they can’t fix it due to back order on part. Brand new vehicle with these type of issues. H rear passenger window fell off, it’s at the service dept. they can’t fix it due to back order on part. Brand new vehicle with these type of issues. Horrible choice!!! FORD needs to inspect all vehicle before selling to public More
I was very pleased with my car buying experience at Fritts Ford. Mark was very helpful and there was no high pressure sales tactic. I will recommend Fritts Ford to others. Fritts Ford. Mark was very helpful and there was no high pressure sales tactic. I will recommend Fritts Ford to others. More