Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,485 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,485 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Sort by
June 02, 2024
My first service advisor never communicated - I had to drive and show up to find out where the parts were / ETA. Had to reach out to manager. Manager was helpful but had to leave due to personal issue. drive and show up to find out where the parts were / ETA. Had to reach out to manager. Manager was helpful but had to leave due to personal issue. Service guy I was forwarded to called me once after I left three messages and promised to call me back. Our sons truck has been there over a week and I have no idea what the ETA is or what’s been done. More
by heather.atwood
Verified CustomerEmployees Worked With
Na
June 02, 2024
Frisco dodge has been a very good dealership for my 2019 jeep Cherokee. I have had it serviced there and always been very happy with outcome. jeep Cherokee. I have had it serviced there and always been very happy with outcome. More
by brent6960
Employees Worked With
June 01, 2024
Just got our second Jeep Rubicon from Frisco Jeep. They make the whole process so easy, no pressure and no hassle. Our salesman, Drew has great insight and knowledge of all the Jeep products. They make the whole process so easy, no pressure and no hassle. Our salesman, Drew has great insight and knowledge of all the Jeep products. More
by Rick L
Employees Worked With
Other Employees :
Michael Black, Stephen Bruneau, Stevan Garza, David Ogbe, Drew Lippincott
May 30, 2024
I had Kyle Ketcher as my service advisor. Kept me updated on my vehicle and gave me wash i really refused because i was tired the first time asked. Customer Service was great plus handled eve Kept me updated on my vehicle and gave me wash i really refused because i was tired the first time asked. Customer Service was great plus handled everything in a timely manner. I just traveled all the way from Ga for work and i just want to say thank for your great customer service during my time. #dodgedurango2023 More
by tmhaynes80
Employees Worked With
Kyle Ketcher
May 30, 2024
Hunter and Ryan (I can’t remember his name) have been nothing but excellent towards me since I’ve brought my Wrangler in last year from my accident. I refuse to go anywhere close to me. nothing but excellent towards me since I’ve brought my Wrangler in last year from my accident. I refuse to go anywhere close to me. More
by pauphostudios
Employees Worked With
Hunter, Ryan
