Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,620 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
I don’t mind being patient so the mechanic can do his job within a reasonable time. The jeep had been there for 3 days for wiring issues and a brake fluid change. I was told by the service advisor that the within a reasonable time. The jeep had been there for 3 days for wiring issues and a brake fluid change. I was told by the service advisor that the car was ready and when I got there it wasn’t ready and had to wait an hour and 30 minutes. I just ask to be transparent with your customers in the future, because of this I was late to work. I won’t be back to this establishment. More
Service dept staff were truly amazing. Especially Carey and Kevin. Follow-ups and detailed explanation. I am glad that I purchased the Jeep from their store. Especially Carey and Kevin. Follow-ups and detailed explanation. I am glad that I purchased the Jeep from their store. More
I brought my car in for a few services. Carey Lindsey and the team were helpful. They addressed one issue and gave recommendations on the other services. Very thorough in their assessments. Carey Lindsey and the team were helpful. They addressed one issue and gave recommendations on the other services. Very thorough in their assessments. Thank you! More
I had a 9am appointment for tire rotation, oil change, and car wash. I showed up to Derek’s desk at 8:45am. Long story short I waited 2 hours, then asked him what the issue is. My car was never serviced. and car wash. I showed up to Derek’s desk at 8:45am. Long story short I waited 2 hours, then asked him what the issue is. My car was never serviced. By the time it was done it was 12:45 and they didnt even wash my car. I had to go back and ask him for it. I spent four hours and had to cancel plans afterwards. The customer service was trash. The worst. I would not recommend and would tell people to steer clear of Derek. This is also the second time I filled one of these out. And have been asked through text about an email survey that i never received. My assumption is Derek got to the other survey and deleted it. Hopefully you see this one. More