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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,482 Reviews

1,482 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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June 14, 2024

Excellent customer service and care. I was pleased with the results and service provided. The representative was professional and knowledgeable. More

by tlcfuture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service was great and efficient
Jun 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with Frisco Chrysler Dodge Jeep Ram. We are glad to hear that our team's professionalism met your expectations. We appreciate your feedback and look forward to serving you again.

June 14, 2024

This dealership is very clean. Agents are courteous and helpful. In and out within an hour for my service. More

by rjv.2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Jun 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback on the cleanliness and efficiency at Frailo Chrysler Dodge Jeep Ram. We're glad to hear that our team members were helpful during your service visit. We appreciate you choosing us for your automotive needs.

June 14, 2024

Quick service. Fixed a problem other techs hadn’t been able to remedy. Jeep drives much better than it had been previously. More

by JRSOUTH.TEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with the service at Frisco Chrysler Dodge Jeep Ram. It's wonderful to hear that we were able to fix the issue with your Jeep effectively. We're here if you ever need assistance again in the future.

June 14, 2024

Service was great. What wasn’t great was the bill. I got a tire rotation and balance for $60 (plus oil change covered under warranty) The bill was for $80 and More

by scott@ntnsmllc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - service
Jun 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for highlighting your concerns about the fees associated with your tire rotation, oil change service and appointment at Frisco Chrysler Dodge Jeep Ram. Your feedback helps us to continually evaluate how we disclose our service charges. Please feel free to reach out directly if you'd like to discuss this matter further.

June 13, 2024

From buying my truck to my first service appointment, everything has been silky smooth with this dealer. No complaints and I've been happy from start to finish. More

by j t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cullen Gilmore, entire service department
Jun 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with purchasing and servicing your truck at Frisco Chrysler Dodge Jeep Ram. We appreciate the feedback and are pleased to hear that everything met your expectations.

June 13, 2024

Very fast, friendly service. I had an overall positive experience and would highly recommend to others. More

by kjweiss06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Jun 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recommending Frisco Chrysler Dodge Jeep Ram. We appreciate your comments on our fast and friendly service. Have a great day.

June 12, 2024

I have had some problems with them in the past but decided to try one last time and they exceeded my expectations this time. No hard sell on extra unneeded services, service completed within the time More

by dmathews002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis P
Jun 12, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank predicting Frisco Chrysler Dodge Jeep Ram. It is pleasing to hear your experience improved this time, focusing on necessity and transparency in pricing and timelines. To discuss further or share more, feel free to reach out.

June 12, 2024

Great service and pricing. Davis is very professional and makes the experience as easy as possible More

by bonvie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
Jun 12, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for highlighting the professional service provided by our team at Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback on our pricing and aim to continually offer easy experiences.

June 12, 2024

Service was quick, Service manager was helpful the price was more than fair for the service provided. More

by Keith Dreyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager.
Jun 12, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience at Frisco Chrysler Dodge Jeep Ram regarding the quick service and helpful management. We appreciate your recognition of our fair pricing on services provided.

June 12, 2024

I drove to the dealership and left my vehicle there and when I got back home after 30 minutes, I got a text that my battery is totally drained and they had to jump my car to move it for the servicing. They More

by rajatmahakale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Davis
Jun 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Customer satisfaction is our top priority. I would like to speak with you about your recent experience with our Service Team regarding the battery in your vehicle. Please email me your contact information at your earliest convenience so we may discuss this in greater detail. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

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