Frisco Chrysler Dodge Jeep Ram - Service Center

The representatives are very professionals. They helped me with my car and they explained everything to me. They helped me with my car and they explained everything to me. More

Charged me while my car still has warranty for its regular service and oil change regular service and oil change More

Mopar as a whole has been extremely disappointing as I have been waiting for parts for months. have been waiting for parts for months. More

Service Representative was timely in approaching me on arrival for my appointment and quickly checked-in my truck for the required services. Gave me several progress updates along the way. Everything was arrival for my appointment and quickly checked-in my truck for the required services. Gave me several progress updates along the way. Everything was finished in about 4.5 hours, which was a much shorter timeframe than I had expected. All services were completed as expected by the technicians and I left feeling good about returning for my next service. More

Kyle was very helpful and prompt. I originally called another Jeep dealership (Prosper) to schedule service for a recall. The recall letter states it should take 1 hour. The Prosper d I originally called another Jeep dealership (Prosper) to schedule service for a recall. The recall letter states it should take 1 hour. The Prosper dealership said they’d need my Jeep for 2 days. I then called Frisco and spoke to Kyle. He was able to get my Jeep in that day and it only took one hour. Kyle also offered a complimentary exterior wash. This experience will bring me back to this location again. Thank you, Kyle. More

Great help with Cedric our salesman. Management and finance were equally as helpful and made the process smooth and easy. Management and finance were equally as helpful and made the process smooth and easy. More

The worst service I’ve experienced. Managers always on thier phones and no one picks up phone calls. Drive there after they said my car was ready after a week and when i got there the c Managers always on thier phones and no one picks up phone calls. Drive there after they said my car was ready after a week and when i got there the car hadn’t even been worked on yet More

Hunter was great to work with and the communication and service was excellent. Also had the shop foreman look over vehicle and he was very helpful as well. service was excellent. Also had the shop foreman look over vehicle and he was very helpful as well. More

Lack of communication even within service department. In a matter of four days, I was contacted by three different people at least five times. None of my actual questions were answered before my visit to In a matter of four days, I was contacted by three different people at least five times. None of my actual questions were answered before my visit to the dealership. Even AFTER being there, I continue to get emails and phone calls from THIS dealership regarding service appointments even after responding to a couple of the previous messages. Even sales called a couple of times when I bought this vehicle AT this dealership back in October. And the four+ hours they had my vehicle didn't even resolve the issue; I have to return next week and leave my car with them to get it taken care of. More

Brought my QX80 into the service center. The diagnostics and repair took about two days, but John M provided thorough and timely communication each step of the way, which was truly appreciat The diagnostics and repair took about two days, but John M provided thorough and timely communication each step of the way, which was truly appreciated. More