Frisco Chrysler Dodge Jeep Ram - Service Center

Service Manager Chris was awesome. Went out of his way to get my truck in for a service appointment quickly and efficiently, no wasted time and got out quickly. Highest ratings possibl Went out of his way to get my truck in for a service appointment quickly and efficiently, no wasted time and got out quickly. Highest ratings possible! More

The Frisco Dodge dealership is very responsive on incoming phone calls for service appointments and continues to keep you updated throughout the time of your vehicle being serviced. I have complete c incoming phone calls for service appointments and continues to keep you updated throughout the time of your vehicle being serviced. I have complete communication with my advisor at all times through text, which I appreciate very much. More

Great Experience working with Chris! I had a very complex issue and he was so knowledgeable and took a lot of his time to explain in detail all the possible outcomes. I really appreciate I had a very complex issue and he was so knowledgeable and took a lot of his time to explain in detail all the possible outcomes. I really appreciated his expertise. His manager Damien even came out to say hello and assure me I would be taken care of. They were fast, friendly and efficient. My car was diagnosed and fixed the same day. Thank you! More

Friendly and knowledgable staff who work to provide excellent service, parts and pricing. I always feel like i am their only customer! excellent service, parts and pricing. I always feel like i am their only customer! More

Chris was absolutely the best service rep I have ever come across in my many years of owning Jeeps. My wife and I found ourselves in a dire situation while traveling accross the country this summer. Ou come across in my many years of owning Jeeps. My wife and I found ourselves in a dire situation while traveling accross the country this summer. Our Jeep developed a serious engine problem as we were approaching the Dallas area. We were able to make an appointment at the Frisco Jeep dealership the day after we arrived. Chris understood our dilemma and was able to have our car serviced and repaired within 24 Hrs. We were back on the road the next day. I would highly recommend this dealership and Chris as a service desk contact to anyone who lives in the Frisco area. Thanks Chris! We appreciate your (and your teams) excellent service! More

Appointment was day of the massive IT outage and their computers were down, instead of turning me away, they performed the maintenance and we handled everything later once the system was back up. Excelle computers were down, instead of turning me away, they performed the maintenance and we handled everything later once the system was back up. Excellent customer service! More

Very nice people. .everyone is attentive. 9 years ago..you guys sold me an awesome car! Thank you .everyone is attentive. 9 years ago..you guys sold me an awesome car! Thank you More

Took forever to get anyone to answer the phone e. And once I did I was transferred around like a hot potato until Logan in parts helped me all the way through and didn’t transfer me anymore. And once I did I was transferred around like a hot potato until Logan in parts helped me all the way through and didn’t transfer me anymore. More

Great experience Chris helped me with everything I needed got me in and out with no problems got me in and out with no problems More

Poor service at this location. The service area is bare- lack of advisors there to help. Long waits. General bummer of an environment, not customer service oriented. Estimate provi The service area is bare- lack of advisors there to help. Long waits. General bummer of an environment, not customer service oriented. Estimate provided was way overpriced compared to other mechanics. More