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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,479 Reviews

1,479 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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July 27, 2024

Have been coming to Frisco Chrysler Dodge Jeep Ram ever since moving to McKinney 5 years ago despite the fact that there is a Jeep dealership much closer to my home. The service is always good and it has b More

by LTDAZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
Jul 28, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your loyalty over the years. We're glad to know our service has consistently met your expectations. Your feedback about seeing new service advisors is noted; we appreciate your understanding and support regardless.

July 27, 2024

Derrick was professional and listened to my concerns while there. They got to the root of my problem and even fixed a recall that I had. The shuttle driver took me back home until my car was ready to be More

by Aleesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Mamoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick , Michael Black, Caleb Oropeza, Stephen Bruneau, Aaron Cameron, Stevan Garza, David Ogbe, Drew Lippincott
Jul 28, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience at Frisco Chrysler Dodge Jeep Ram. We're glad our team could assist with your concerns and the recall, and that you found our shuttle service convenient. We look forward to helping with any future needs.

July 26, 2024

Chris was great! Very helpful and exceptional service. Great experience all around- repeat customer for all our jeeps More

by whitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your great experience with us at Frisco Chrysler Dodge Jeep Ram. We appreciate your continued support and are glad to hear our team provided exceptional service. Wishing you safe travels in all your Jeeps!

July 26, 2024

Chris Malaga was a dream to work with. He was communicative through the whole process and made sure when we did have an issue to go above and beyond to fix it and remedy the issue. We are More

by LaurenLGPotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
Jul 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We love hearing about our team's dedication to customer satisfaction. Thank you for choosing Frisco Chrysler Dodge Jeep Ram and sharing this experience. All the best with your new vehicle!

July 26, 2024

Recall was fixed, parts were available and staff was ready at the time of my appointment. Thanks. More

by JOSE ALEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
Jul 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the kind words! We appreciate your feedback and are glad you had a good experience with our team at Frisco Chrysler Dodge Jeep Ram.

July 25, 2024

Appear to be under staffed in the service department. The service tech (Chris) I had was great. More

by MFAWVER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 25, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. It’s great to hear our team provided quality service despite being understaffed. Please let us know if you have any further comments or questions about our services at Frisco Chrysler Dodge Jeep Ram.

July 25, 2024

Ryan was attentive and took great care of my car. Speedy and great quality work! More

by preston_82597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 25, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear you had a good experience with our team at Frisco Chrysler Dodge Jeep Ram. Thank you for the review, and take care.

July 25, 2024

First time costumer, came in for a radiator replacement. $2500 later, left with a leaky transmission. Had to come back the next day for another $1000 repair. Never had a tranmission problem until I had t More

by david.plano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Moen
Jul 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know that we take your feedback very seriously and would appreciate the chance to speak with you about your recent visit to our Service Department to replace the radiator in your vehicle. When it is convenient for you, please send me your contact information so we can discuss this matter further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

July 25, 2024

Excellent service overall. I brought my Jeep Grand Cherokee in for a state inspection, and the process was incredibly fast. The staff was highly professional and efficient. More

by Antoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Mamoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Black, Caleb Oropeza, Stephen Bruneau, Aaron Cameron, Stevan Garza, David Ogbe, Drew Lippincott
Jul 25, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your review. Glad to hear you had a smooth experience at Frisco Chrysler Dodge Jeep Ram with your Jeep Grand Cherokee inspection. Wishing you many safe miles ahead.

July 25, 2024

Negotiable and transparent staff! Great customer service! Stevan and Caleb were very helpful regarding my car purchase. More

by artemiiluith2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Oropeza, Stevan Garza
Jul 25, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our team at Frisco Chrysler Dodge Jeep Ram. We're glad to hear that Stevan and Caleb provided great customer service during your car purchase. Wishing you safe travels in your new car!

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