Frisco Chrysler Dodge Jeep Ram - Service Center

Friendly and professional staff. Comfortable and clean environment. Same day appointment. Complimentary air in other tires. Areas of improvement: the call center quoted inaccurate in Comfortable and clean environment. Same day appointment. Complimentary air in other tires. Areas of improvement: the call center quoted inaccurate information so I got a few surprises when I got to the dealership. The service time went well past the ETR. I was charged an additional fee because the mechanic was having trouble getting my tire off and had to use a special tool. I have a Jeep that is one year old- you gave me those tires. Surely your tools should be sufficient for them. More

Fast and correct service. They quickly resolved my software issue with key-fob. Highly recommend They quickly resolved my software issue with key-fob. Highly recommend More

Chris is excellent service advisor; strong communication skills. He provides customers with a great customer experience. skills. He provides customers with a great customer experience. More

Great service and follow up throughout my experience. I even had Hunter work my small dent and wheel claim programs I bought through my selling dealer, who is no longer in business. He came through fast I even had Hunter work my small dent and wheel claim programs I bought through my selling dealer, who is no longer in business. He came through fast and comprehensive. I was at 50k mileage so he recommended i perform some Manufacturer suggested maintenance, however, he didn’t push it all on me like other dealers. We actually established a budget and he stayed within it to finish at checkout. Definitely will be making them my new service dealer. More

This dealership is friendly and is willing to help! Everything I needed completed was done in a timely manner. I woyod definatly recommend this dealership. Everything I needed completed was done in a timely manner. I woyod definatly recommend this dealership. More

Derrick was professional and listened to my concerns while there. They got to the root of my problem and even fixed a recall that I had. The shuttle driver took me back home until my car was ready to be while there. They got to the root of my problem and even fixed a recall that I had. The shuttle driver took me back home until my car was ready to be picked up. I will definitely return for any future services More

Service advisor is knowledgeable and courtesy Had excellent customer service skills and prompt with staying in touch and follow up excellent customer service skills and prompt with staying in touch and follow up More

Chris was very communicative and efficient in solving our problems. He went above and beyond what we expected on a very courteous manner. problems. He went above and beyond what we expected on a very courteous manner. More

Have been coming to Frisco Chrysler Dodge Jeep Ram ever since moving to McKinney 5 years ago despite the fact that there is a Jeep dealership much closer to my home. The service is always good and it has b since moving to McKinney 5 years ago despite the fact that there is a Jeep dealership much closer to my home. The service is always good and it has been easy to get an appointment. Sadly, I always end up with a new service advisor. However, the service is always good so I have no complaints. More

Chris Malaga was a dream to work with. He was communicative through the whole process and made sure when we did have an issue to go above and beyond to fix it and remedy the issue. We are He was communicative through the whole process and made sure when we did have an issue to go above and beyond to fix it and remedy the issue. We are so appreciative of all of Chris’ hard work. Never an excuse, just solutions and that goes a long way in this world! More