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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,476 Reviews
Call Service Center (855) 768-9103

1,476 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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August 11, 2024

Carey was great! The service department didn’t vacuum my Jeep, but Carey made the experience easy. More

by lamonicahardwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carey
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Aug 11, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're glad to hear our team made your experience easy. Please feel free to reach out if there’s anything we can assist with regarding the service on your Jeep at Frisco Chrysler Dodge Jeep Ram.

August 10, 2024

Very friendly. Reasonable wait time to talk to a service writer. Repair was done as promised. More

by rvdyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner Mahoney
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Aug 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram. It's great to hear that everything went smoothly with our service department. Take care!

August 10, 2024

John was super helpful and call us to let us know about the problem our Jeep had. More

by gustavo.diamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - John
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Aug 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team was helpful with your Jeep. Thanks for choosing Frisco Chrysler Dodge Jeep Ram. Take care!

August 10, 2024

Our service advisor, Hunter Pearce was exceptional with communication and provided updates during the time our Jeep was in the shop for service. I highly recommend Hunter to take care of your vehicles. More

by nicole.kontaratos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
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Aug 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

The team at Frisco Chrysler Dodge Jeep Ram appreciates your kind words. We're glad to know that the communication met your expectations. Thank you for recommending us for service of your Jeep.

August 09, 2024

Great customer service. Kept me up to date and actually did the work and got the vehicle back in great shape More

by vleandro09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau, Stevan Garza
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Aug 09, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the excellent feedback. We appreciate your support at Frisco Chrysler Dodge Jeep Ram. Happy driving!

August 09, 2024

I had a horrible experience in the service center. I scheduled my appointment online and still ended up waiting 3 hours on an oil change. Communication was horrible. Even after I waited 3 hours for my More

by kmills_o9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle, Caleb Oropeza
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Aug 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like to speak with you about your recent experience with our Service Team regarding the time taken for your oil change appointment. Please send me an email with your contact information so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

August 09, 2024

Fast turnaround and communication was good, good service department. Will definitely recommend to others. Thanks More

by anthonyamantine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in the service dept
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Aug 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're pleased that you had a positive experience with our service department at Frisco Chrysler Dodge Jeep Ram. Feel free to reach out if there's anything else we can assist with.

August 08, 2024

Thank you Derrick Johnson for the awesome service! Great service advisor with attention to detail. More

by MrGreenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
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August 08, 2024

Davis Pham from services was so helpful to fix the issue with my Jeep renegade, he is always on top of the repairs and he's honest with diagnostics, I'd recommend him and this dealership for any service nee More

by alfredo E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
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Aug 09, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the kind words. Frisco Chrysler Dodge Jeep Ram appreciates your recommendation and is happy to hear you had a good experience with our team!

August 07, 2024

Service was prompt and the communication and work quality were good. They had the parts delivered the same day I arrived and also completed the work. More

by chrismillerckm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
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