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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,475 Reviews
Call Service Center (855) 768-9103

1,475 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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August 20, 2024

Service advisor was very responsive and informative. He did not try to upsell me and didn't pressure me to accept services that I declined. More

by RVZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Aug 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience with us at Frisco Chrysler Dodge Jeep Ram. We’re glad our team could meet your expectations without any pressure. Wish you well!

August 19, 2024

Great service by Chris and his whole team out there! Reliable, fast and friendly. Bring your car here! More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
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Aug 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your review of Frisco Chrysler Dodge Jeep Ram. We appreciate the recognition of our team's efforts. Wishing you well!

August 19, 2024

Hunter gave great service for my challenger. He kept me up to date on the status daily. More

by jcherri689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
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Aug 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing. We're pleased to hear you appreciated the service on your Challenger at Frisco Chrysler Dodge Jeep Ram.

August 19, 2024

Shoddy work, repeat visits to fix the same problem, dishonest to non-existent customer service, and poor communication. I will never return. More

by ram_disgruntled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter
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Aug 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like the chance to speak with you about the level of communication and customer care you received from our Service Team during your recent visit. Please send me an email with your contact information so we may discuss this in greater detail. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

August 18, 2024

Handled everything professionally and made sure I didn’t have to sit and wait. Shuttled me to my home and came back to pick me up when it was ready. More

by coetterer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear you had an efficient experience at Frisco Chrysler Dodge Jeep Ram. We appreciate the feedback and hope everything with your vehicle is in order. Have a wonderful day.

August 18, 2024

I always take my Jeep to this dealership for the customer service. Everyone is friendly, answer all my questions and I know my Jeep is in good hands when I drop it off. More

by kellicasey2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Lindsey
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Aug 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the kind words about your experience at Frisco Chrysler Dodge Jeep Ram. We appreciate your trust in our team and look forward to seeing you next time.

August 17, 2024

First time customer. Chris took care of me and communicated throughout the time truck was in shop. Above and beyond attention to detail and customer service More

by djones66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
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Aug 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear you appreciated our service and detailed communication. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

August 17, 2024

Everyone was very helpful! I needed a new car quickly after my vehicle was totaled and the team helped me find options that fit my needs and budget. They made the whole process More

by gabrielle
Recommend Dealer
Yes
Employees Worked With
Aaron Cameron, Drew Lippincott, Sean Cabutage
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Aug 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team made your car-buying experience smooth and efficient at Frisco Chrysler Dodge Jeep Ram. Enjoy your new ride!

August 17, 2024

I love this place. The service is amazing. Davis pham is very knowledgeable and his customer service is great. More

by tangdotlana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
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Aug 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram appreciates you sharing your great experience. Our team prides itself on being informed and helpful. Glad to hear the service met your expectations!

August 16, 2024

Transparent and attentive to what I wanted in a new vehicle. Seamless process and great customer service More

by btliberatore
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyon Alizna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Bruneau, Henry Truong
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Aug 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience with us at Frisco Chrysler Dodge Jeep Ram. We're pleased you had a seamless process finding your new vehicle. Enjoy the ride!

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