Frisco Chrysler Dodge Jeep Ram - Service Center

They have a Great Service department! They get us in and out the same day They get us in and out the same day More

Chris M is the best. Only reason we go to this dealership. Always more than responsive Only reason we go to this dealership. Always more than responsive More

I don’t mind being patient so the mechanic can do his job within a reasonable time. The jeep had been there for 3 days for wiring issues and a brake fluid change. I was told by the service advisor that the within a reasonable time. The jeep had been there for 3 days for wiring issues and a brake fluid change. I was told by the service advisor that the car was ready and when I got there it wasn’t ready and had to wait an hour and 30 minutes. I just ask to be transparent with your customers in the future, because of this I was late to work. I won’t be back to this establishment. More

always excellent service, very helpful and accommodating. my only go to place for my car! my only go to place for my car! More

Everyone was very patient and attentive. They answered all my questions and humored my dad’s dumb stories. They answered all my questions and humored my dad’s dumb stories. More

I brought my car in for a few services. Carey Lindsey and the team were helpful. They addressed one issue and gave recommendations on the other services. Very thorough in their assessments. Carey Lindsey and the team were helpful. They addressed one issue and gave recommendations on the other services. Very thorough in their assessments. Thank you! More

I had a 9am appointment for tire rotation, oil change, and car wash. I showed up to Derek’s desk at 8:45am. Long story short I waited 2 hours, then asked him what the issue is. My car was never serviced. and car wash. I showed up to Derek’s desk at 8:45am. Long story short I waited 2 hours, then asked him what the issue is. My car was never serviced. By the time it was done it was 12:45 and they didnt even wash my car. I had to go back and ask him for it. I spent four hours and had to cancel plans afterwards. The customer service was trash. The worst. I would not recommend and would tell people to steer clear of Derek. This is also the second time I filled one of these out. And have been asked through text about an email survey that i never received. My assumption is Derek got to the other survey and deleted it. Hopefully you see this one. More

Got me in and out pretty fast for my oil change and tire rotation. Great customer service! rotation. Great customer service! More

Chris Malhas has been a great advisor to answer all issues and concern on a timely manner issues and concern on a timely manner More

Chris was great! He helped me by getting with the warranty company and getting some of the work covered He helped me by getting with the warranty company and getting some of the work covered More