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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,467 Reviews

1,467 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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September 14, 2024

Customer service was excellent when I got my oil changed Staff is friendly and efficient. Welcoming and easy to talk to More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your feedback. At Frisco Chrysler Dodge Jeep Ram, we're glad you had a great experience with our team. Take care!

September 14, 2024

Brian Foltz took great care of my car! I was in for a recall and Brian was able to expedite my service to get it completed in record time. He is an excellent Service Manager Advisor. More

by tmcki77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tez, Michael Black
Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service advisor. We're pleased to know Frisco Chrysler Dodge Jeep Ram provided timely service.

September 13, 2024

Sale man, Cedric was great and very helpful. Unforntunately, I am got unlucky and have to come to to dealer twice for dings repair and smell oof coolant leak. Found out by service adviser that t More

by Hai_thang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Oropeza, Stephen Bruneau, Arnold Manqueros, Sean Cabutage, Cedric Jones Jr.
Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're glad our team could be helpful, and we appreciate your understanding regarding the repairs. If there’s more we can support you with, please get in touch.

September 13, 2024

Lyon and everyone in the dealership were diligent in their responses and professional at every turn! More

by originalfabone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyon Alizna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Cabutage
Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's efforts at Frisco Chrysler Dodge Jeep Ram. If you need anything else, don’t hesitate to reach out!

September 13, 2024

For all owners of a 392, please ask for Davis. He will assist you with any inquiries you may have. More

by Earl392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Sep 18, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the recommendation. Our team is always ready to help with your 392 needs at Frisco Chrysler Dodge Jeep Ram.

September 13, 2024

Everything was great. Service rep took great care of me and look to going back More

by brm337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle from service
Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your review. We’re glad to hear you received great care from our team at Frisco Chrysler Dodge Jeep Ram.

September 13, 2024

Brian was supportive and helpful. Considering multiple service items, it was pretty on time. Thanks More

by Sharma.arun2781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear our team was supportive and helpful. For assistance on future visits, feel free to reach out anytime—Frisco Chrysler Dodge Jeep Ram is here for you.

September 13, 2024

Professional, customer focus and very good with communication. Service advisor was e excellent and courteous. More

by djtritschler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas, Courtesy Ride Driver
Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback about our team at Frisco Chrysler Dodge Jeep Ram. We appreciate it and wish you all the best.

September 13, 2024

Normally the service centre is poor, unfriendly and disorganised. Robert Stickles, the manager, doesn’t answer emails or messages so is where the problem starts. What a light in the tunnel was worki More

by andre32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Folz
Sep 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your positive feedback about our team. We're pleased to hear Brian provided great service at Frisco Chrysler Dodge Jeep Ram. We value your input and look forward to seeing you again.

September 12, 2024

Former Service Advisor no longer there but was welcomed with open arms by Chris. Though the tracking of my vehicles status was delayed everything was good. Time of work while being serviced was a bit lengt More

by Bless Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept (Chris)
Sep 18, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your detailed feedback about our service. We're glad to hear that you were pleased with the knowledge and assistance provided by our team at Frisco Chrysler Dodge Jeep Ram. Feel free to reach out if there's anything else we can help with.

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