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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,467 Reviews

1,467 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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September 21, 2024

They checked my vehicle out the next day and were very helpful. They did what I asked and I am very pleased. Derrick and the mechanic explained to me in detail what was done and I am confident in there wo More

by mleath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your trust in Frisco Chrysler Dodge Jeep Ram. We're glad our team could assist you and keep you informed. We appreciate the kind words about their detailed work.

September 21, 2024

Chris took care of me. I got prompt clear communication about my services, what was needed and why. I got my truck back on the road working perfectly. More

by JHISCHKE_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear your truck is back on the road and running well. Thanks for sharing your positive experience with Frisco Chrysler Dodge Jeep Ram. We appreciate you!

September 20, 2024

The service I have received since purchasing my vehicle has been awful! I cannot get someone to respond to my requests. More

by mel janes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I am not sure of others names, Gene Aloi, Henry Truong
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Mel, Thank you for sharing your feedback. I would like the chance to speak with you about your experience with our Sales Team and the level of customer service you have received after the purchase of your vehicle. Please reach out to me directly with your preferred method of contact so we can discuss this. Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

September 20, 2024

I brought my Jeep in for a state inspection and maintenance. Davis Pham and his team were awesome in helping getting everything done. More

by MRTRUONG991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Sep 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your review. We're glad our team could assist with your Jeep’s state inspection and maintenance at Frisco Chrysler Dodge Jeep Ram. Have a great day!

September 19, 2024

Oil change and general maintenance was very reasonably priced. I also like how they sent me a picture of my air filter, which was incredibly dirty so I knew it really did need to be replaced. Overall they More

by andrewk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
Sep 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram. We're glad you appreciated the transparency and reasonable pricing. We hope to continue providing excellent service for all your maintenance needs.

September 19, 2024

My service rep Chris went the extra mile to help me keep my costs low and I got great service quality as well. Thanks Chris More

by LEE47
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. Happy to hear about your positive experience at Frisco Chrysler Dodge Jeep Ram with our team. Hope everything runs smoothly on the road.

September 19, 2024

Staff was friendly and knowledgeable. Waiting area was top notch with ample seating and work space and free drinks! More

by natalyeb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malgal
Sep 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the glowing feedback on our team and facilities here at Frisco Chrysler Dodge Jeep Ram. We're pleased you found everything to your satisfaction. Take care!

September 19, 2024

They were really nice and professional. .there was no high pressure situation, I didn't feel coerced or intimidated.. Lyon Alizna was quite the opposite, he was extremely kind and friendly, More

by LaVette Taylor
Recommend Dealer
Yes
Employees Worked With
Lyon Alizna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Cabutage
Sep 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear your experience at Frisco Chrysler Dodge Jeep Ram was smooth and positive. We appreciate your kind words about our team, and we're happy you love your car. Enjoy the ride!

September 19, 2024

Prompt and friendly service Davis was very professional and kept me up to date on the status. More

by natalyeb3
Recommend Dealer
Yes
Employees Worked With
Davis
Dec 18, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad you had a great experience with our team at Frisco Chrysler Dodge Jeep Ram. Thank you for your positive feedback on the professional service.

September 18, 2024

I went in for an oil change & tire rotation which was done but my oil change light is now coming on so I don’t really understand if it was done or not & I’m not interested in coming back, free service or More

by paigebradley97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick I think was super nice, 5 stars but I always have problems at this place
Sep 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us. I would like the chance to speak with you about your recent experience with our Service Team regarding an oil change and tire rotation done on your vehicle. Please send me an email with your contact information so we may discuss this in greater detail. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

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