Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,467 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Every time I come to this location I have a great experience! It’s always clean and the atmosphere is pleasant. I had an Oil Change and Tire Rotation done on my 2021 Jeep Gladiator. Wait time was experience! It’s always clean and the atmosphere is pleasant. I had an Oil Change and Tire Rotation done on my 2021 Jeep Gladiator. Wait time was not too bad for a Thursday afternoon. Derrick Johnson was my Service Adviser and he was excellent, he made the process quick and easy. Thank you Derrick for all that you do! Keep up the GREAT work! More
Was not a fan of this dealership. Took them 4 days to do a battery replacement and there was a lack of communication on their end explaining this to me. Took them 4 days to do a battery replacement and there was a lack of communication on their end explaining this to me. More
The part that I brought the car in for broke off again by the time I arrived home. The service agent suggested I order the part and install it myself so I don’t get the mark up from having the dealership do the time I arrived home. The service agent suggested I order the part and install it myself so I don’t get the mark up from having the dealership do it. Which to me completely undermines the point of why I would bring the car in for service… More
This dealership is the worst place to take your car. If I could give them 0 stars I would. They charged me for parts and work that did not need to be done, sent me out on the road guaranteeing my car wa If I could give them 0 stars I would. They charged me for parts and work that did not need to be done, sent me out on the road guaranteeing my car was fixed and instead left me driving a car still having all sorts of safety problems. They had no concern for my safety or time. When I called to speak with a manager they hung up on me. This place is so disrespectful and I would never recommend anyone ever take their car here. Worst experience ever! More
I love that they can drop me off at home while they fix my car and then pick me up when done. They send a text with information about what should get done, and then you can pick and choose what you want th my car and then pick me up when done. They send a text with information about what should get done, and then you can pick and choose what you want that day choose something else for a later date. More
Derrick l, in the service department, was excellent when I had my 2021 Ram 1500 in because tuebcheck engine light was on and it was throwing a weird code. Diagnosed the problem, fixed it and two recalls th I had my 2021 Ram 1500 in because tuebcheck engine light was on and it was throwing a weird code. Diagnosed the problem, fixed it and two recalls that were on my truck. It is my second time using Frisco Chrysler Dodge Jeep Ram for repairs on my truck and will be back when needed. More