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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,466 Reviews

1,466 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 04, 2024

John was very easy to work with and very knowledgeable. Best service I’ve received at this dealership. More

by RSOLADAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Oct 04, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear that our team made your experience at Frisco Chrysler Dodge Jeep Ram pleasant. Always here for any of your future needs.

October 04, 2024

My last visit was super smooth! Easy drop off, coupon accepted for oil change and ability to follow the work online for easy pickup. Well done! More

by cbosl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above, I worked with service dept
Oct 04, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind review of Frisco Chrysler Dodge Jeep Ram. We're glad to hear everything went smoothly with the oil change and online tracking.

October 03, 2024

They made the process very easy and quick! I was able to tell them what i’m looking for and what features i want in the car and they made it happen! More

by libarra14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Batchelor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Bruneau, Henry Truong
Oct 03, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We love making the car-buying experience smooth at Frisco Chrysler Dodge Jeep Ram. Thanks for choosing us and enjoy your new ride!

October 03, 2024

I did not apply to get a car here nor did I get a car from here yet somehow you ran my credit and have my number More

by Brittanileahy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Oct 03, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We are unable to find a customer record that matches your DealerRater username. Please contact us directly with your name and number so we can investigate further. tylerletson@greenwayauto.com

October 03, 2024

It started off bad and then DJ turned it around. So I will be back. More

by vhoward7309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department DJ
Oct 04, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad our team made things right for you at Frisco Chrysler Dodge Jeep Ram. Reach out if anything else comes up. Enjoy your day!

October 03, 2024

Hunter is the best! He was able to get me in and out in the time I neeed. More

by DORISDCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Oct 04, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad our team could assist efficiently. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

October 03, 2024

Brian, Asst Manager, was great at communicating and responding to me throughout the process of getting my Grand Cherokee paint blemish fixed. The paint job is perfect, high quality, and you would never More

by packerbacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
Oct 04, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. It's great to hear that our team provided such excellent communication and a quality paint job on your Grand Cherokee at Frisco Chrysler Dodge Jeep Ram.

October 02, 2024

Been trying to get work done since June 26, today is October 1. Ridiculous. I have been lied too, mislead, & flat out disrespected. Warranty work has been paid for, & the full work still is not comple More

by stanton7601
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Assistant Manager
Oct 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We appreciate you taking the time to share your review with us at Frisco Chrysler Dodge Jeep Ram. Our goal is to ensure that every guest receives high-quality service. If you would like to discuss your interactions with our team or the timeliness of your service experience, please contact me directly. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

October 02, 2024

Great Service. I always use FCDJR for the service on my Jeep.. Chris is a great service rep. More

by HAUSERRX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your feedback. We're glad to hear you always rely on Frisco Chrysler Dodge Jeep Ram for your Jeep's service needs and appreciate our team's efforts.

October 02, 2024

Had my key fob issue handled extremely fast and very much appreciated lower than expected charge... great job!!! More

by runnerami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
young Asian man... forgot his but I gave him a gift and a thank you.
Oct 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram is glad we could address your key fob issue promptly. Thanks for sharing your experience.

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