Frisco Chrysler Dodge Jeep Ram - Service Center

Very nice employees Had a nice waiting area for customers, and the bathroom was clean customers, and the bathroom was clean More

Derrick in Service Department earned my highest respect! My 2019 Jeep Grand Cherokee is the second SUV I’ve purchased from this dealership. I’m so grateful to have experienced good service every time I’m th My 2019 Jeep Grand Cherokee is the second SUV I’ve purchased from this dealership. I’m so grateful to have experienced good service every time I’m there. More

Quality work with excellent communication. We are notified periodically about our maintenance schedule and appreciate that. We are notified periodically about our maintenance schedule and appreciate that. More

Called to speak to Service and the rep wanted me to tell her everything and then she couldn’t answer my question. Wasted my time and then she claim there was no one in service that I could speak with and her everything and then she couldn’t answer my question. Wasted my time and then she claim there was no one in service that I could speak with and that someone would call me. I NEVER received that call so called back and got a gentleman that did help me. More

Brian and Hunter have been professional and helpful re: diagnosis for my wife’s 2021 Jeep Compass. They both understood my concern and were empathetic to providing a fair customer solution. I recommend b diagnosis for my wife’s 2021 Jeep Compass. They both understood my concern and were empathetic to providing a fair customer solution. I recommend both, Brian and Hunter, re: service related items. More

Thanks Brian. Great job of keeping me informed and getting my truck back to me as quickly as possible. Great job of keeping me informed and getting my truck back to me as quickly as possible. More

4 hours for oil change and rotation with appointment. Service going down. Been going for over 10 years. Service going down. Been going for over 10 years. More

Brand new 2024 Jeep Grand Cherokee 4Xe. Front axle assembly replacement at 2500 miles. Both front axles replaced again at 10k miles. Car still experiencing same issues. Multiple recalls but Front axle assembly replacement at 2500 miles. Both front axles replaced again at 10k miles. Car still experiencing same issues. Multiple recalls but no parts available to fix this $70k dollar car. More

Derrick was very helpful. He was knowledgeable and friendly. I would recommend himas a service representative He was knowledgeable and friendly. I would recommend himas a service representative More

Excellent. Taken care well by Derrick. I will come again for the service. Good job done. Taken care well by Derrick. I will come again for the service. Good job done. More